[Resolved]  Cars24 Services — Sale of car

Address:

5611 DLF 4 Gurgaon 122009 haryana

Hi,

I booked a home inspection for sale of my car on 27th Jun 2021 for 30th June between 2-4pmAppointment ID: [protected]. I took a half day from work and specially came back home to get the inspection done. To my surprise no one showed up inspite of a confirmation message that I received that the executive was on his way, no call no message for cancellation of appointment aswell. When i called their customer care number I was told there was some emergency and executive couldn't make it. I was given another slot and this time also no one came and the excuse given was systems were down and they couldn't pass my info to filed agents, another slot was booked and as always no one again showed up with no information on cancellation of appointment. My final try was on 10th July and still nobody came, no call no message nothing.
I have been waiting for almost 2 weeks now and they just don't value your time.I already paid Rs49 for home visit and wasted so many hours waiting for them but all in vain.
How can a brand who claims that sell your car in 1 minute be so unprofessional and casual about missing out on appointments and not value their client's time.