[Resolved] Cars24 Services — Sale of Hyundai Santro Xing

Pooja VC

Nov 11, 2022

Address:

Bangalore

This is Pooja Venugopal Chakkolil from Bangalore.
I sold my Hyundai Santro Xing Car, 2008 model ( CHASIS NUMBER: MALAA51HR8M2831182C), last month on October 6 2022 in Bangalore. The deal was fixed at Rupees 1 lakh 15 thousand only. The car was in the workshop due to an unexpected breakdown on the road and the deal was delayed for a few days. So on the day of the deal I received Rs 1 lakh five thousand four hundred sixty one and I was promised verbally and on message that I will receive the remaing Rs Five thousand eight hundred after the CARS24 commision and a ticket that was on the car with 48 hours by the Sales person Quram.

However I have not received this amount till date after many calls and follow ups. This is lack of integrity and not honoring our contract.

Kindly help me get the money refunded at the earliest.

PFA documents and whatsapp chat attached.

Warm Regards,
Pooja
Tel No:[protected]
Email: [protected]@gmail.com

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Dec 30, 2022

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2022

CARS24 Services Customer Care's response Hi Pooja, we understand your concern. We would like to look into this for you. Please write to us at [protected]@cars24.com along with your appointment id. So that we can have this checked and get back with an update.