[Resolved] Cars24 Services — selling me vehicle which is removed chasis no due to rusting | |||
I am common person who is diploma engineer of automobile mechanical and salaried employee. My name is rakesh raul living in mumbai city since 27 years... Last week i received call from cars24 person mr. Dubey he told me all the details abt cars24 auction and he approached me for new business which is cars buying and selling and i did big mistake that i processed.. I win one vehicle in auction (App id: [protected]) which is swift vxi petrol 2006 model of cost of rs:69, 000. This is very small cost for cars24.. And now i found in car there is half of chasis no is erased due to rusting so i can't sale this vehicle to anybody (Reason: rto not allow to change ownership & can't punch new insurance) or i can't use for myself too. I requsted to cars24 peoples to take back this vehicle so they blackmaling me and saying if you are canceling this vehicle the we will charge you rs.10, 000 and taking more rs.5000 for deposit for rcs refundable when vehicle transfer is done.. Requesting to cars24 team kindly look into the matter and take back this vehicle which useless for me Was this information helpful? | |||
May 29, 2019 Complaint marked as Resolved CARS24 Services customer support has been notified about the posted complaint. Verified Support Apr 25, 2019 CARS24 Services Customer Care's response Hi Rakyesh, Apologies for the issues caused. Thank you for sharing the details. We checked with the team on this and have resolved the issue. Also, the amount has been reversed. Regards, CARS24 Team | |||
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