Cars24 Services — Selling of My Car MH43R0246 in year 2022, but RC still with my name

Address:

Navi Mumbai ,

Sir, I had sold my Ford Ikon flair MH43R 0246 in June 2022 to Car 24 Navi Mumbai.
In every follow up Car 24 was telling that with in one year the RC of the vehicle will transfer from my name.
After one year i found that RC of the vehicle still in my name .
When I enquired from Car 24 customer care and dealing executives they told that my car was scrapped.

My complaint is
When I sold my car to Car 24, than it's responsibility of CAR 24 to remove or cancel my RC before scrapping of my Car as I already sold my car to CAR 24 a year before (2022)