We had booked a car evaluation from CARS24 for our SKODA-Rapid on 29th May 2022 (Kandivali west).
The technician came to our doorstep evaluated the car and later on we received the inspection report
Post which, one of the service executives called up to inform us the pricing- we decided to discuss and get back to him
Post discussion we informed him that we do not wish to sell at the offered price as we have better counter offers. However on hearing this he became more persistent and started talking rudely- that after inspection is done and our time is invested how can you reject the offer.
We are offering the best to you and so on. I politely explained that we do not wish to but he kept on arguing until I just disconnected the call. This was a pathetic experience.
If the are concerned about inspection cost they should implement a policy to charge for inspection so they can earn revenue to cover their costs, but customers should not be pressurized into selling for this reason. Was this information helpful? |
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