[Resolved] Cars24 Services — sold my car in may 2017 to cars24.com but still showing registration with my name_dl5cc 9385

navisirohi

from Delhi, Delhi

Address:

110034

Dear cars24.com

I 'Naveen Kumar' sold my "Maruti Alto LXI BS3 variant" on 10.05.2017 to cars24.com.

Details of the same are given below:

Registration no : DL 5CC 9385
Appointment no of 24cars.com : [protected]

Few days back I received a sms having some chalan related to this car than I checked on Vhan site and surprised to know that still its registered with my name only.

Immediately, I call your call centre no and open the ticket (Ticket no: 90357) for the same and spoken with Mr. Prashant.

He confirmed that He will revert back to me after checking with operations team latest by Monday (01.04.2019) and also share the RC of the person to whom this car were sold.

But I am very upset till date I have not received any call for the same.

Dear cars24.com, kindly resolve my issue otherwise, I have to take legal action for the same.

Regards
Naveen Kumar
[protected]

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May 7, 2019

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

CARS24 Services Customer Care's response Hi Naveen! Sincere apologies for the delay. The RC transfer is currently in progress. We assure you that the car is in safe hands. Please read the Customer Protection Policy here.

http://bit.ly/2B9xfuj