Cars24 Services — Telling price without inspection.

Today I gone to the cars24 office at lado sarai New delhi-110030 for selling my Eartiga 2017 model. When I reached there someone told me to sit in front of him and he starts asking about my car but also he keeps chatting on his WhatsApp on laptop and when I tried to tell him not to do that he start asking about my insurance and when I was in the car to bring insurance for him he came to me and sit besides me and telling me the price which is below my expectations I told him how can you say the price without any inspection then he called someone who also getting in the car and telling me the same amount I was totally shocked how both of you can say the price without any car inspection? They said we have more experience then your expectation. But I want to inspect my car so that I can get a good Price and I keeps telling them but they don't respond
They going back to there office and keep saying that they don't want to do inspection of my car after that I came back to my home.