[Resolved] Cars24 Services — they will waste your time, give you promise, and then disappear.
R
Raunyy
from Gurgaon, Haryana
Address:
Mumbai City, Maharashtra, 400006
This company seems fraudulent. My car’s inspection was done at Worli branch and that took them more than an hour. They promised to give me a price within one hour. I got no call for a day. Worst of all I called up customer care, emailed them, and yet no response. Now it seems suddenly everybody disappeared. I spoke with Azhar at the Worli branch in Mumbai. Cars24 doesn’t seem that genuine and handing over the car to them now will be like blind faith and I am not willing to do that. My advice to prospective customers - PLEASE DONT WASTE YOUR TIME AND PROVIDE ANY PERSONAL DETAILS ABOUT YOURSELF. ANY OF THIS CAN BE USED TO YOUR MISERY IN FUTURE.
Was this information helpful?
No (0)
Yes (0)
Apr 10, 2018
Complaint marked as Resolved
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2018
CARS24 Services Customer Care's response Hi,
That is indeed unacceptable and we would like to extend our sincerest apologies for the same. Please mail us your appointment ID along with the issues faced to [protected]@cars24.com and we will surely look into them. Thank you for providing the same and for your cooperation.
Sriram | CARS24.com
Mar 10, 2018
Updated by Raunyy My appointment id is - [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment