[Resolved]  Cars24 Services — today is 25th day of dead but still payment not received.

Address:

Sector 3, Pushp Vihar, Saket, New Delhi., New Delhi, Delhi, 110017

Hi this is hitesh i have sold my wagon r car reg no. Dl8ck8958 on 28th april 2019 and today is 23rd may 2019 but still i am chasing cars 24 for the payment but still the issue in its first stage. I am trying to reach out contact persons of cars 24 but i am getting only disappointment from them as nobody is responding on my emails and phone calls as well.

A representative of cars 24 mr. Manoj soni came at my place sector-3, pushp vihar, saket new delhi with the buyer mr ganesh ray and deal was mutually decided on inr 85000.in which amount of 50000 was given to me in the mode of cash and a signed cheque of outstanding amount inr 35000 was given to me same day, mr manoj soni representative of cars 24 forced me to handed over my car to the buyer mr. Ganesh ray with assurance that i will definitely receive my full payment through clearance of cheque but unfortunately that cheque got bounced back as no fund in his bank account. I immediately informed the same with cars 24 team about the matter and appeal them to get my payment done but today is the 25th day and i am still waiting for the payment nobody from cars 24 is responding on the same. Even i have contacted the buyer directly but he is denying from paying the final amount and threatening me on phone calls that if i asked for the payment he will do some illegal act by my car which was handed over to him on the same day of that deal. As documents are still on my name.

Is this your company policy to make customer suffer from 25 days and even not able to resolved the issue, i am feeling like cheated by cars 24.

I am going to file a case in consumer court if there is no action taken.

Regards,
Hitesh
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Re: cg10360