Cars24 Services — token money

Address:641/2 A, Radha Krishna Apt, Flat B2, Export Enclave, Near Rising Star School, Devli, New Delhi, Delhi -62

Hi my name is javed iqbal and i am from delhi a few days back i on 26th of may 2020 the relationship manager assigned to me by cars24 showed me a maruti suzuki swift lxi opt car from the year 2015 and the car was silver in colour, 3000 plus km driven bearing registration no dl9cae3909. I took a test drive and agreed upon a deal at rs. 3, 42, 000 inr. However after a few days when i contacted the relationship manger to make the remaining payments in order to purchase the car, he refused me to sale the car and asked me to look for other options and i don't want to go for any other option available with cars 24 but want this particular car and if they cannot provide me this car i want my money to be refunded which they are refusing to give. Therefore i would request you to kindly look into the matter and make arrangements to refund my hard earned money of rs. 10000 inr asap. I have all the supporting documents for this payment.
Was this information helpful?
No (0)
Yes (0)
CARS24 Services customer support has been notified about the posted complaint.
Aug 04, 2020
Updated by Javed Iqbal New Delhi
Your email id doesn't work your phone number is not working what happened to my money it's been 2months since
Complaint comments 

Comments

Hello Sir,

We apologize for the experience you had.

We have highlighted your concern with our team. Our team is actively working on your concern and will share an update with you shortly.

Regards,
CARS24 Support
It's been around 2months and no update

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CARS24 Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1391
    Pending
    298
    Resolved
    625
    CARS24 Services Phone
    +91 12 4470 6400
    CARS24 Services Address
    Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
    View all CARS24 Services contact information