Cars24 Services — Transfer of ownership DL9CN6419

I have sold my car Maruti Alto 2007 LXI to Cars24 Thane (Maharashtra) branch on 9 February 2020, and today i.e. Aril 26, 2022, they are telling the car is still there warehouse and due to Covid 19 outbreak they kept in warehouse now they are searching suitable owner. BIG LIERs

I checked on Govt. Site VAHAN NR E services under Ministry of Road Transport & Highways Government of India and its showing they have sold this car so someone in Sangrur, Punjab and it shows
"NOC Details
NOC issued for SANGRUR RTA, Punjab (PB13) vide no DL2020-NOC-4931C dated 25-Jul-2020 reason sold the vehicle!"

When I counter Mr Abhishek from Cars24 with this then he told raising a complaint and our team will revert in 48 hours.

It's a complete breach of trust and they are just bunch of highly un professional people but shallow in their deeds.

Please don't rely on them since they are not concerned about our safety and security. They simply say, we have given you protection policy - big scam, as per Supreme Court of India person having name on the RC is the legal owner of the vehicle, therefore, no such protection policy works there.

Concerned Government Authorities who have given license to such companies must ensure that what they are claiming must be executed or there should be heavy penalties on these companies may be closure of their shops.

Highly Disappointed and frustrated doing follow up with CARS24.
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CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2022
CARS24 Services Customer Care's response
Dear Customer,
We apologize for the unpleasant experience. We have highlighted your concern with our team. Please allow us some time.
Apr 28, 2022
Updated by VipinSharma1973
Today, it has been 810 days since I sold my car to you guys and you and your team have audacity to ask for some more time. Please put some timeline to your actions rather giving ambiguous reply - having no meaning other than acknowledging the mail, but no action.
Complaint comments 

Comments

Pls check the latest Screenshots taken of CARS24 Site and Govt. Site VAHAN NR E services for your reference.

Today, it has been 810 days since I sold my car to you guys and you and your team have audacity to ask for some more time. Please put some timeline to your actions rather giving ambiguous reply - having no meaning other than acknowledging the mail, but no action.

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