Cars24 Services — transfer of rc still not done after 1.5 years

Cars24 Services — transfer of rc still not done after 1.5 years

G geetanjalibg from Mumbai, Maharashtra

I sold my car mh02by9610 to cars 24 in november 2018. Till today the car is still registered in my name, inspite of noc after sale from rto being issued in march 2019. So basically someone else is driving the car in my name. What if he uses it for some criminal activity? Repeated complaints to cars 24 customer care have led to no resolution. They keep saying they are looking into the matter but it is 1 year and six months now, since i sold the car to them. Please help me in this matter. Was this information helpful? No (0) Yes (0)
CARS24 Services customer support has been notified about the posted complaint. Verified Support May 15, 2020 CARS24 Services Customer Care's response Hi Geetanjali, We are extremely sorry for the experience you had. We understand your concern and regret the inconvenience caused. Our team is already working on your concern and will share an update with you soon. We appreciate your patience and understanding in this regard. Regards, CARS24 Support May 20, 2020 Updated by geetanjalibg Waiting for your update. It has already been 1.5 years since I sold the car to you and registration is still not transferred, inspite of you having sold the car to someone else. Jul 27, 2020 Updated by geetanjalibg Still no resolution. Car is still registered on my name. Oct 21, 2020 Updated by geetanjalibg Still registered in my name. I don't think they are bothered with consumer complaints.
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