[Resolved] Cars24 Services — Unnecessary value added services are provided

Vijukadam

Address:

E/306 chandresh Chaya lodha heaven nilje Dombivali east

I had booked a 2013 Scorpio at 4lakh ..
Since I had 2lakh downpayment and rest I m going to do loan from cars24 itself ..
Even I had pay all service charge RTO amount etc ...
But in loan they are charging me unnecessary 20k amount which is not useful to me in future.
I told to reduce that but they are forcing me to take it, and saying that it's there policy..
So I need help
Kindly help us to get that cancelled and get money refund..
Cars24 should know how people are facing problems in this covid19 in that this value added services are necessary ..
Anil kadam

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Aug 14, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2020

CARS24 Services Customer Care's response Hello Sir,

We apologize for the experience you had.

We request you to please help us with your contact details and appointment ID at [protected]@cars24.com so we can look into the matter and get you in touch with our team at the earliest.

Regards,
CARS24 Support