[Resolved]  Cars24 Services — without my consent they listed my new car in cars24 website for sale

Hi,

I have called this cars24 to inspect my vehicle on 16 aug 2020 and i clearly told them that i dont want to sell my car. When one executive named shankar called me i clearly mentioned that dont list my car on your website for sale. But they put my car for sale. This is very disappointing. I'm feeling very bad.

Kindly someone take necessary action on this.
+5 photos
Was this information helpful?
No (0)
Yes (0)
Aug 10, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2020
CARS24 Services Customer Care's response
Hi Chandrasekhar Thamma,

We apologize for the inconvenience caused.

This is definitely not the kind of experience we would like you to have with us.

Could you please share your appointment ID/ car registration number at [protected]@cars24.com, so we can get it checked from our team?

Regards,
CARS24 Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CARS24 Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1391
    Pending
    298
    Resolved
    625
    CARS24 Services Phone
    +91 12 4470 6400
    CARS24 Services Address
    Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
    View all CARS24 Services contact information