[Resolved]  Cars24 Services — wrong commitment, waist of time, false information..

One of the worst service provider, they are basically cheater because they wont give you estimated price given on their own website and there people told us that they will give more than estimated.

I reached there after drive 300+ kms from my city to ahmedabad naroda branch, they took my three hours and tell me that price will give you tomorrow between 11 to 11.30 am (Mr. Parvez).

And i returned to my town, but next day there is no call from branch, than i called to cars24 and told story, than after one hour i received call from mr. Parvez and he told me what is you expectation? I told him that on you website its 12.23 lac, but i can comfortable between 10.5 to 11 lac. He told me he will call me after an hour but no call till days end.

Then next day i again call to customer care and told my concern, and same after 1 hrs mr. Parvez call me and give the price which is 50% lesser than given price, where no one can sell.

Even i received 10.75 lacs on olx locally.

They are really cheaters and waisting of time.

Please don't go there and if you have a car at more than 2 lac value, i think they cant handle more than two lac value.

Very baaaaaddddd experience, they are pathetic, lair, and irresponsive.

Please dont go.

Sell on olx, best platform to sell. Everything without any hassle.

Cars24 just harassing peoples.

Bad bad bad bad.
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May 15, 2020
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2020
CARS24 Services Customer Care's response
Hi Manish Saxena!

Sorry if you feel that way.

We always strive to give the best value of your car.

The app shows the approximate value of the car.

The price offered at the branch always depends on the vehicle's inspection report and its current market demand.

We request you to share your detailed feedback with us at [protected]@cars24.com

Regards,
CARS24 Support
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