Carzonrent — Deficiency of Quality of Service

Dear Sir,

On 24.04.2023, I landed at T3 Delhi Airport from Bangalore and engaged Carzonrent car for 4 hours 65 kms. The Vehicle No. was HR69C6672, XCENT which was in dilapidated condition not worth the cost of the service that was levied on me, which INR 3000/- plus INR 300/- for extra hour. I incurred INR 3, 300/- for a car which did behove the cost of hiring and consequently, there is a deficiency in service. I therefore request the agency to reimburse me the entire amount of INR 3, 300/- forthwith.