Dear Sir/Madam,
I am writing to bring to your attention a matter of serious concern. I have been receiving repeated calls from your executives, claiming that my mobile number has been provided as a reference by a loan borrower. These callers are pressuring me to make payments on behalf of the borrower, which I have no connection to. Furthermore, they have gone so far as to threaten that the borrower's DP photo will be misused and posted on social media if payment is not made.
This is not only unethical but also a clear violation of my privacy and rights.
In addition to this, my mobile number is being misused to generate OTPs at an alarming rate — over 1000 OTPs per day — which is severely disrupting my phone usage and daily activities.
I would like to clarify that my number has been given as a reference without my knowledge or consent, and I am in no way associated with the loan or the borrower.
The behavior of your executives has been extremely rude and harassing, and I request you to take immediate action against such practices.
Please confirm:
That my number is removed from any reference list or contact database associated with this loan.
What action will be taken against the employees making such harassing calls.
What steps I can take if these calls continue, including legal action or approaching regulatory authorities.
I hope this matter will be resolved promptly. Kindly treat this as urgent.
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