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CASHe Complaints & Reviews

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Updated: Sep 29, 2025
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V
Vickrocker
from DELHI, Delhi
May 17, 2024
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I am also facing the same issue. Applied for a loan 3 times. The disbursal failed twice after 7 days each time. Applied it again on 16th but still no progress.
CASHe customer support has been notified about the posted complaint.
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    T
    tejastanksale
    May 15, 2024
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    Address: Mumbai

    Hi,

    This is for customerID 560285 I have been using cashe Sep 2020 never defaulted on my repayments.. I foreclosed my loan on before the due date and again applied on 03.05.2024 . I got approval on the same day, but no disbursement, I got message that transfer is pending on 10.05.2024 got message of transfer failed, again reapplied on 10.05.2024, still showing Your Loan Transfer is Under Process.

    When raising ticket on app, getting same reply every time and ticket is getting closed immediately

    Dear Customer,

    We are happy to inform you that your loan application with CASHe has been approved at our end.

    This message is to keep you briefed that as part of our commitment to transparency and compliance, we are undergoing certain important internal audits to strengthen our disbursal processes. These audits are designed to enhance the efficiency of our disbursal system and add additional layers of security to ensure the swift and secure implementation of your loan.

    While these internal audits are critical for maintaining the integrity of our processes, we anticipate that they may result in certain delays in the disbursal of your loan to your bank account.

    We sincerely regret any inconvenience caused by this delay. However, it is a necessary process we are currently undertaking to ensure our systems are fault-free and do not cause any unnecessary inconvenience to you in the future.

    We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

    Should you have any questions or concerns, please feel free to reach out to us.
    CASHe customer support has been notified about the posted complaint.
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      N
      Nilesh Gaiduani
      May 12, 2024
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      Address: Pune

      Dear Sir,

      Please help very bad service for CASHe no proper custome support no customer care number while sending email getting same reply everytime instead of solution

      How RBI has approved this
      I have paid full payment to use credit Iine and later no response at all from there side either give me back my earlier money which I have spent I’m in deep trouble now very frustrating

      Please help me and treat me urgent

      Regard’s
      Nilesh
      CASHe customer support has been notified about the posted complaint.
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        N
        Nilesh Gaiduani
        May 10, 2024
        May 11, 2024
        This thread was updated on May 11, 2024
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        Dear Sir,
        It’s been over 8 days for applying my loan
        No revert on refund and disbursement tried so many email and getting same copy paste reply no customer care number

        Please help to sort out things

        Calling insant loan app

        Regards,
        Nilesh
        CASHe customer support has been notified about the posted complaint.
        May 11, 2024
        Updated by Nilesh Gaiduani
        No reply from CASHe sending same email while sending email to customer care
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          Y
          yana123
          from Delhi, Delhi
          May 10, 2024
          May 10, 2024
          This thread was updated on May 10, 2024
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          Address: BBSR ODISHA

          Dear cashe,

          I guess you are doing gross mistake in your system after completing of my loan how come in my CIBIL it’s showing still active . I can take legal action for sure . Because of your irresponsibility my CIBIL score is down . Attaching noc and in my CIBIL score it’s showing active . Resolve it immediately. Please find the attached file for your reference, NOC and CIBIL SCORE. I TOOK THE LOAN ON 03/03/2022 AND ITS CLOSED ON 21/04/2023, ITS SHOWING STILL ACTIVE
          CASHe customer support has been notified about the posted complaint.
          May 10, 2024
          Updated by yana123
          Despite of clearing the dues as per the email they sent to me, it took over1year to get the things sorted to confirm the payment and update CIBIL that was showing due. Once they confirmed the payment, they messed up the status of loan by updating it as "Settled". I had reached both [protected]@cashe.co.in and [protected]@cashe.co.in and attempted to sort the issue many times. The response was utter nonsense and they are ready to accept the fact that the amount they asked me to pay in the email to clear the loan is not at my request and that was an offer from them to get the balance amount. It is unfair that they had never mentioned anything about settlement at the time of offering to repay the balance and once paid, it took many months along with way too many follow ups to accept the payment and now I am not sure how long it will take to resolve this issue to remove the "settled" tag from CIBIL. I have shared my CIBIL report with them twice, once to update the payment details, later for correcting the status. People who called and were in touch until the payment time, never bothered to respond in either of the form call, sms, WhatsApp. Had to share all the proofs with the support and recovery teams and still they took their own time of 6 or more months to show my data as settled on CIBIL. This is totally unacceptable.
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            S
            sudhi@123
            May 10, 2024
            May 13, 2024
            This thread was updated on May 13, 2024
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            Phone/Mobile:
            [protected]
            Email:
            [protected]@gmail.
            apllied loan for urgency but cash not credited in my account
            CASHe customer support has been notified about the posted complaint.
            Pls help its urgency
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              V
              vinod0411
              from Hyderabad, Telangana
              May 9, 2024
              May 11, 2024
              This thread was updated on May 11, 2024
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              Address: Hyderabad

              I’ve applied for a loan from Cashe and previously paid EMI on time too. Last time I’ve checked, the Credit Line is 1 lakh plus but, right now, it’s been cut down to 30, 000 and moreover, I tried to apply for a loan and it’s getting stuck at disbursement. Kindly ask them to disburse the amount asap and also, please increase the credit line for the customers who pay the EMI on time. Furthermore, even before the loan is getting disbursed, they've started the EMI dates, which is even more worse. Kindly resolve the above mentioned issues asap.
              CASHe customer support has been notified about the posted complaint.
              May 09, 2024
              Updated by vinod0411
              Any update on this??
              Can someone please respond to this??
              vinod0411's [Complaint's author] reply, May 14, 2024
              Anybody?? Anyone? It's been more than 5 days! Still no update
              Hello!! Anyone there??
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                G
                Giri1245
                from Bengaluru, Karnataka
                May 6, 2024
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                I am Girish, I have taken loan from cashe and my one EMI is pending, due to financial issue I have requested them to wait for 3 days but they have started calling and messaging to my references. I request you to take immediate action. This is against to RBI.
                CASHe customer support has been notified about the posted complaint.
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                  R
                  Rdream1
                  May 6, 2024
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                  Hi,

                  This is CLN4169834 I have been using cashe since last 2 years never defaulted on my repayments.. I foreclosed my loan on before the due date and again applied on 03.05.2024 . I got approval on the same day, but no disbursement today I got message that transfer is pending.

                  Dear Customer,

                  We are happy to inform you that your loan application with CASHe has been approved at our end.

                  This message is to keep you briefed that as part of our commitment to transparency and compliance, we are undergoing certain important internal audits to strengthen our disbursal processes. These audits are designed to enhance the efficiency of our disbursal system and add additional layers of security to ensure the swift and secure implementation of your loan.

                  While these internal audits are critical for maintaining the integrity of our processes, we anticipate that they may result in certain delays in the disbursal of your loan to your bank account.

                  We sincerely regret any inconvenience caused by this delay. However, it is a necessary process we are currently undertaking to ensure our systems are fault-free and do not cause any unnecessary inconvenience to you in the future.

                  We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

                  Should you have any questions or concerns, please feel free to reach out to us.
                  CASHe customer support has been notified about the posted complaint.
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                    A
                    Amar8688
                    from Hyderabad, Andhra Pradesh
                    May 5, 2024
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                    Hi, I have applied loan on 5th May 12pm. I have not received funds. As you have claimed instant funds. I have applied please disburse funds immediately. 8303833 is the cashe customer id. Please help..
                    CASHe customer support has been notified about the posted complaint.
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                      P
                      Paturi16
                      May 1, 2024
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                      I had applied loan from cashe but after 24 hrs it not disbursed. Customer team sending automated replies and the problem is not solving.Since 2 months facing the same problem. While after applying it is showing pending disbursal so many days. Several times cancelled and applied again but still same problem happens.I'm using cashe since 2 years but never faced this problem. I had seen so many are facing the same problem in recent times. I trusted the cashe and taking repeated loans but this time not happens.If it not possible to disburse on time, let explain that to borrowers, because we take on amount on emergency basis.
                      Cust ID[protected]
                      +1 photos
                      CASHe customer support has been notified about the posted complaint.
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                        A
                        Alexander01
                        from Chennai, Tamil Nadu
                        Apr 30, 2024
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                        Cashe Customer id: 20094088

                        After loan got approved and emendate has been signed, loan
                        Loan transfer got failed.

                        Thanks
                        Alex
                        CASHe customer support has been notified about the posted complaint.
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                          S
                          from Delhi, Delhi
                          Apr 30, 2024
                          May 2, 2024
                          This thread was updated on May 2, 2024
                          Resolved
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                          Resolved

                          I have tried multiple times but it shows failed to transfer money and tried to contact them, they always provide same answer
                          May 2, 2024
                          Complaint marked as Resolved 
                          Nothing has been done it’s still same
                          CASHe customer support has been notified about the posted complaint.
                          May 02, 2024
                          Updated by [email protected]
                          I have raised a complaint nothing worked out again and it was marked resolved .

                          Worst experience .
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                            N
                            Ninad Sonawane
                            Apr 29, 2024
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                            Address: Mumbai

                            Hi,

                            This is Ninad Sonawane I have been using cashe since last 2 years never defaulted on my repayments.. I foreclosed my loan on 24 April and re applied on the same date.. I got approval on the same day but no disbursement today I got message that transfer failed. Please let me know what is status
                            CASHe customer support has been notified about the posted complaint.
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                              C
                              Chiku1506
                              Apr 29, 2024
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                              I applied loan on 19.04.2024 and the loan was approved and was still under processing but today is 29.04.2024 still they not disbursed the loan due to technical glitch.
                              If they are not able to process it then why they are stating that it is approved.
                              its been 10 days they shouldn't have given approval
                              CASHe customer support has been notified about the posted complaint.
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                                M
                                MS1823
                                Apr 29, 2024
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                                disbursement issue

                                The loan has been approaved and awaiting for the disbursement from Cashe side but upon checking the web appliaction for cashe is states that the loan has been disbursed and loan repayment daye is 24th May 2024 which is incorrect we havent recieved any transfer of the loan.
                                Upon checking the same information on your mobile application it is showing as loan disbusement in process.
                                Request you to kindly check the same from your...
                                +3 photos
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                                E
                                Elma Yasin
                                Apr 25, 2024
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                                Since last 25 days i am processing through your application, 1st you approves then after 8days you said transfer failed reapply, again you people approved 2nd time again transfer failed again 3rd your executive called and said this time it wont happen amount will be disbursed within hour a again applied did all the processes again transfer failed, is this a joke for you. When i am getting the disbursement may i know from your end. I took for emergency purpose not for fun .
                                If you dont resolve within 24 hours, i will escalate this to RBI and concerned authorities about your services and issues. After 3times emandate you people are not disbursing. I will tag your lending partners and investors too in social handle about your services.
                                CASHe customer support has been notified about the posted complaint.
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                                  M
                                  moon_moon
                                  Apr 24, 2024
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                                  Hi

                                  I have applied for the loan last week and it's in disbursal and processing since[protected].

                                  The customer executives doesn't respond properly. They don't respond to calls, messages or the mails. We need to keep calling them and they choose to answer is ignorantly.

                                  They have mailed me saying the amount will be credited to my account by today[protected] EOD.

                                  We are going through medical emergencies for which the amount is necessary and they keep delaying the disbursement saying they have technical glitch going on since last 3 months.

                                  Please help me with this to resolve and the amount is credited to my account asap
                                  CASHe customer support has been notified about the posted complaint.
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                                    A
                                    aysha666444
                                    Apr 23, 2024
                                    Apr 30, 2024
                                    This thread was updated on Apr 30, 2024
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                                    I applied cashe loan 16000/-How many days to wait and still two days have been completed How many mails should I send to you My entire loan application is complete, but the amount is not dispersed. How many days should I wait If you delay like this, I will file a RBI Ombudsman complaint against your company. your loan transfer is under process cashe app It shows that I want the loan amount to be transferred as soon as possible I want to solve this problem quickly Here I am mentioning the screen shot of the problem, check it once
                                    +1 photos
                                    CASHe customer support has been notified about the posted complaint.
                                    I applied cashe loan 16000/-How many days to wait and still 7 days have been completed You are not responding even when you are calling I have been calling since last week but you are not talking. It is telling as agent that we will connect in 1 or 2 minutes but the cash agent is not answering the calls but the call is not actually connecting and there is no response.How many mails should I send to you My entire loan application is complete, but the amount is not disbursel. How many days should I wait If you delay like this, I will file a RBI Ombudsman complaint against your company. your loan transfer is under process cashe app It shows that I want the loan amount to be transferred as soon as possible I want to solve this problem quickly Here I am mentioning the screen shot of the problem, check it once.

                                    Cashe loan amount is not credited 16000/- - Comment #4144943 - Image #0
                                    Cashe loan amount is not credited 16000/- - Comment #4144943 - Image #1
                                    Cashe team is not respond how many days I will wait one week is completed
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                                      mrvinay10
                                      from Faridabad, Haryana
                                      Apr 23, 2024
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                                      Whenever applied for loan after 24 hr message received sorry loan amount disperse fail. My Current loan id is CLN# [protected].
                                      CASHe customer support has been notified about the posted complaint.
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