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CASHe Complaints & Reviews

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Last updated May 21, 2024
Complaints 2638
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CASHe reviews & complaints page 3

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P
Pr varma
Mar 27, 2024
Apr 10, 2024
This thread was updated on Apr 10, 2024
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Loan disbursement pending

Hi

I have applied loan on cashe and got approved, but till now there is no disbursement and no one is responding to emails, i have closed my previous loan by 22k and applied for new for my medical needs, based on trust I have cleared my past loan, now new loan was not disbursed and my pockets were empty, i am keeping mails daily but getting automatic reply that with in 5 days you get the disbursement amount from past two weeks...
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Vijayricka
from Hyderabad, Andhra Pradesh
Mar 27, 2024
Apr 3, 2024
This thread was updated on Apr 3, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Urgent Complaint: Non-Disbursement of Approved Loan Amount and Inaccessible Customer Support

Dear [Cashe Team],

I am writing to address a critical issue regarding the non-disbursement of my approved loan amount for the second time, coupled with the unavailability of your customer support services.

On[protected], I was notified that my loan application had been successfully approved, and I eagerly awaited the transfer of funds into my account. However, despite the assurance provided, the funds have not...
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D
debnathghsoh
Mar 27, 2024
Apr 3, 2024
This thread was updated on Apr 3, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I m unable to do cashe esign process and loan is approved.esign column is not highlighted

I m unable to do cashe esign process and loan is approved.esign colum is not highlighted...
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R
Mar 26, 2024
Apr 3, 2024
This thread was updated on Apr 3, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application issue

Such a pathetic service. I have been using cashe for many years now and now when I am applying for loan everytime they are rejecting starting the documents are to be uploaded
have uploaded the bank statment 3 times and still they are rejecting and not even specifying which document they need. Online bank verification also has been disabled and I have
written several emails and no response till
now. Very bad customer service....
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Eashu1804
Mar 26, 2024
Apr 17, 2024
This thread was updated on Apr 17, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible Customer Support - Disbursal Issues

3 times my loan has been approved since 1st March 2024, then after waiting for disbursal for 7-8 days, they cancel the application stating disbursement failed. My applications have been cancelled 3 times in last 20 days, that too after approving the loan request. They call themselves and ask to apply for loan, stating some technical issue at there end.

On call they mention funds will be disbursed within 10 minutes, these 10...
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V
Vigneshpm
Mar 25, 2024
Apr 27, 2024
This thread was updated on Apr 27, 2024
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Loan

I have cleared my loan on 23rd march 2024 and I have reapplied on the same day for the loan from cashe and the status is in now processing and I didn’t receive any loan amount from cashe so kindly do the needful at the earliest.

Regards,
Vignesh...
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desiraju satya pavan kumar
Mar 23, 2024
Mar 3, 2024
This thread was updated on Mar 3, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After submitting documents my credit line was approved. Pl understand this.

After uploading all the documents my credit line approved. First of all you kindly understand that. From approved credit line I am not able to with draw funds.
Once the credit line approved after scrutiny of all documents, what is the necessity to upload again and again the documents....
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A
amit19012018
Mar 23, 2024
Apr 4, 2024
This thread was updated on Apr 4, 2024
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Credit line approved but amount not disbursed

Address:Mumbai

I am using cashe since 3 year but this time when I have closed my loan and applied for new loan the loan amount not disbursed since 4 days past. I have sent many mails to their customer support.Every time they are saying there is some technical issue at banks end. How this is possible. Their service getting worse day by day. Just disburse the amount or cancel my application why their is so much time taking?

Re: Loan Status-Quicker...
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A
amit19012018
Mar 23, 2024
Mar 29, 2024
This thread was updated on Mar 29, 2024
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Loan approved but amount not disbursed since 4 days

Address:Mumbai

I am a cashe client since 3 years and closed all my loan on time but this time when I have applied for loan they have just approved my application and still 4 days past bug amount not credited.

I have sent so many mails but they only responded that your application have been approved and due to some technical issue at bank your funds have not released till now.
Re: Loan Status-Quicker disbursal-New APP-#CLN13808536br...
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A
arijit1987
from Kolkata, West Bengal
Mar 22, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Approved Loan Amount not disbursed since last 12 days

Address:Mumbai

I have applied a cash loan through Cashe credit Line on 10/03/24 & the same is approved by Cashe Team, but still the approved amount not disbursed after 12 days still status showing in apps is processing.Tried creating multiple tickets, informing them of my medical emergency but there was only automated response of bank issues, technical problems and payment gateway issues.

Based on last communications with Cashe customer support...
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Rishi Ajayakumar
Mar 21, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan disbursement issue

I have my loan approved but not disbursed. This has been going on for 7 days now. Getting the same generic replies about bank issues. Really don't know what to do.

Customer ID[protected]...
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Kiran127
from Chennai, Tamil Nadu
Mar 20, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Disbursement

After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue...
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C
Chetan083
Mar 19, 2024
Mar 20, 2024
This thread was updated on Mar 20, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan disbursement issue

Customer ID 8173883

I'm not getting a confirmed time line on loan disbursement even though it was approved long back. Getting same response about system issues. Need a proper timeline when will the issue be resolved....
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A
Amaar Ahmad
Mar 18, 2024
Mar 20, 2024
This thread was updated on Mar 20, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about Loan disbursement after e-sign

Hi I would like to raise a serious concern about Cashe app who gives false commitment and have no options to contact them.. Their executives are always busy on another call and the chatbot service will never satisfy your query. They only ask to refer to the app where again the same issue exists..
This app have given me mental pressure.
This is highly unprofessional from Cashe it seems nothing less than an illegal way of harassing...
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Rajiv Shanthamraju
Mar 18, 2024
Mar 20, 2024
This thread was updated on Mar 20, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Approved but funds not disbursed

Hi,

I have applied a loan on Jan 30, 2024 . It was approved but the funds not disbursed. After multiple followups finally a lady called me and said she is cancelling my request and asked me to reapply. On Feb 23rd I have applied again, and again the loan was approved, the funds are yet to be disbursed.
I have made multiple email requests everytime I get the same automated response but the funds yet to be released. Could...
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M
from Bengaluru, Karnataka
Mar 16, 2024
Mar 26, 2024
This thread was updated on Mar 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After Approval Loan Amount Not Disbursed- TRANSFER FAILED

CashE Customer ID: 3460091

Hi Team,

This is very disheartening to know that you have not disbursed the approved loan amount even after completing all the processing steps.

Now, just few minutes back, you are sending me a WhatsApp message mentioning loan transfer failed and I need to reapply with updated bank account statement.

Is this how you treat your 4 years loyal customers and...
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M
from Bengaluru, Karnataka
Mar 15, 2024
Mar 26, 2024
This thread was updated on Mar 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Was Approved but Approved loan amount was not disbursed with an msg of TRANSFER FAILED

CashE Customer ID: 3460091

Hi Team,

This is very disheartening to know that you have not disbursed the approved loan amount even after completing all the processing steps.

Now, just few minutes back, you are sending me a WhatsApp message mentioning loan transfer failed and I need to reapply with updated bank account statement.

Is this how you treat your 4 years loyal customers and...
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E
Eashu1804
Mar 15, 2024
Apr 3, 2024
This thread was updated on Apr 3, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not disbursed

CLN# [protected]

Have applied twice in the last 15 days ... Every time the loan gets approved and after waiting for 7 days it gets cancelled. Reason mentioned transfer failed.

This inspite being assured that loan will be disbursed within 24hrs.

Have availed multiple loans from Cashe in the past but have never faced such delays and service.

Apart from automated email responses...
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S
ssandy1987
from Mumbai, Maharashtra
Mar 15, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan approved and loan agreement signed but amount not credited to account#cln12360323

Dear Team,

Doing follow from almost 20 days . My cashe loan / credit line already approved and loan agreement digitally signed on 7th March 2024 but still funds not credited in my account.

Raised multiple ticket but were closed without any action .

Have sent multiple mails . Getting Below sample replies

Dear Customer,

We are happy to inform you that your loan application...
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S
ssandy1987
from Mumbai, Maharashtra
Mar 14, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan amount not credited:CLN12360323

Dear Team,

I had applied for cashe loan / credit line on 26th Feb and after multiple follow up loan agreement was sent to me under notification Tab in cashe app and agreement was digitally signed by me on 07th March 2024. But till today i.e 14th March 2024 I have not received credit in my account .

Kindly do the needful urgently and process disbursement on top priority as I need funds for my mother's treatment....
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