CASHe Complaints & Reviews

Hi team,

I applied for loan and it was approved and agreement signed. But now i see that loan transfer failed and says upload recent statement. but however i am not able to upload it as the app does not have provision. i have even sent an email. CLN 14625451

Regards
Manasa

Dear Customer,

We are happy to inform you that your loan application with CASHe has been approved at our end.

This message is to keep you briefed that as part of our commitment to transparency and compliance, we are undergoing certain important internal audits to strengthen our disbursal processes. These audits are designed to enhance the efficiency of our disbursal system and add additional layers of security to ensure the swift and secure implementation of your loan.

While these internal audits are critical for maintaining the integrity of our processes, we anticipate that they may result in certain delays in the disbursal of your loan to your bank account.

We sincerely regret any inconvenience caused by this delay. However, it is a necessary process we are currently undertaking to ensure our systems are fault-free and do not cause any unnecessary inconvenience to you in the future.

We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

Thank you,
CASHe Support Team

This automatic replies are being sent out but no funds received to bank account.

I had applied for ₹15000 loan and it was in processing first after getting approved for disbursement. Then as it was not reflecting in my account, I raised a complaint via email and I was told that the amount will be disbursed with 5 days from the date of approval, i.e., 17th May, 2024. But on 21st May, 2024 I checked that the transfer failed. My banking details are correct as per banking information entered and I have re applied and it has been approved and still in processing as of 22nd May, 2024. If this again gets failed I will be forced to think that it is just a scheme to dupe my CIBIL and gather financial data. CLN: 21896955

I have been using Cashe services from a long time and they have been helpful always. I have applied for withdrawal from my active limit on 11th May 2024 & it was processed but funds were not credited. On 15th May, it got declined requesting me to upload last 3 months bank statement and place request again. I could't upload the bank statement due to some problem in the app hence i have sent it via email and raised a ticket stating the same. Till date, the transfer is still in process and i am waiting for the funds to be credited in my account.

My CLN no: 9954709
My Loan ID: 4371108
Name: Siddharth Anand Katterapaka

Hello Cashe,
I have been using this app for about 2 years now. It usually takes a couple of minutes to get the disbursement of loan amount for me. It won't even take an hour to get the loan. But for the first time I'm facing issue in disbursement of loan amount. It's been 5 hours since I have applied for the loan but didn't get disbursed yet. I applied it medical emergency. My customer ID is 6118935. I request you to check and do the needful at the earliest possible time.

Thank you

Hello
My credit line is approved about a month ago. Still, I am not able to use it. Every time I apply for a loan to use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried last month to apply but did not get the money. So many times I try to contact its support team. Write 100 of mail to the cash e support team. ..

I am facing same issue. Application ID: 363000
EmailID: jasvir.[protected]@gmail.com

I am also facing the same issue. Applied for a loan 3 times. The disbursal failed twice after 7 days each time. Applied it again on 16th but still no progress.

Hi,

This is for customerID 560285 I have been using cashe Sep 2020 never defaulted on my repayments.. I foreclosed my loan on before the due date and again applied on 03.05.2024 . I got approval on the same day, but no disbursement, I got message that transfer is pending on 10.05.2024 got message of transfer failed, again reapplied on 10.05.2024, still showing Your Loan Transfer is Under Process.

When raising ticket on app, getting same reply every time and ticket is getting closed immediately

Dear Customer,

We are happy to inform you that your loan application with CASHe has been approved at our end.

This message is to keep you briefed that as part of our commitment to transparency and compliance, we are undergoing certain important internal audits to strengthen our disbursal processes. These audits are designed to enhance the efficiency of our disbursal system and add additional layers of security to ensure the swift and secure implementation of your loan.

While these internal audits are critical for maintaining the integrity of our processes, we anticipate that they may result in certain delays in the disbursal of your loan to your bank account.

We sincerely regret any inconvenience caused by this delay. However, it is a necessary process we are currently undertaking to ensure our systems are fault-free and do not cause any unnecessary inconvenience to you in the future.

We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

Dear Sir,

Please help very bad service for CASHe no proper custome support no customer care number while sending email getting same reply everytime instead of solution

How RBI has approved this
I have paid full payment to use credit Iine and later no response at all from there side either give me back my earlier money which I have spent I’m in deep trouble now very frustrating

Please help me and treat me urgent

Regard’s
Nilesh

Dear Sir,
It’s been over 8 days for applying my loan
No revert on refund and disbursement tried so many email and getting same copy paste reply no customer care number

Please help to sort out things

Calling insant loan app

Regards,
Nilesh

Dear cashe,

I guess you are doing gross mistake in your system after completing of my loan how come in my CIBIL it’s showing still active . I can take legal action for sure . Because of your irresponsibility my CIBIL score is down . Attaching noc and in my CIBIL score it’s showing active . Resolve it immediately. Please find the attached file for your reference, NOC and CIBIL SCORE. I TOOK THE LOAN ON 03/03/2022 AND ITS CLOSED ON 21/04/2023, ITS SHOWING STILL ACTIVE

Phone/Mobile:
[protected]
Email:
[protected]@gmail.
apllied loan for urgency but cash not credited in my account

I’ve applied for a loan from Cashe and previously paid EMI on time too. Last time I’ve checked, the Credit Line is 1 lakh plus but, right now, it’s been cut down to 30, 000 and moreover, I tried to apply for a loan and it’s getting stuck at disbursement. Kindly ask them to disburse the amount asap and also, please increase the credit line for the customers who pay the EMI on time. Furthermore, even before the loan is getting disbursed, they've started the EMI dates, which is even more worse. Kindly resolve the above mentioned issues asap.

I am Girish, I have taken loan from cashe and my one EMI is pending, due to financial issue I have requested them to wait for 3 days but they have started calling and messaging to my references. I request you to take immediate action. This is against to RBI.

Hi,

This is CLN4169834 I have been using cashe since last 2 years never defaulted on my repayments.. I foreclosed my loan on before the due date and again applied on 03.05.2024 . I got approval on the same day, but no disbursement today I got message that transfer is pending.

Dear Customer,

We are happy to inform you that your loan application with CASHe has been approved at our end.

This message is to keep you briefed that as part of our commitment to transparency and compliance, we are undergoing certain important internal audits to strengthen our disbursal processes. These audits are designed to enhance the efficiency of our disbursal system and add additional layers of security to ensure the swift and secure implementation of your loan.

While these internal audits are critical for maintaining the integrity of our processes, we anticipate that they may result in certain delays in the disbursal of your loan to your bank account.

We sincerely regret any inconvenience caused by this delay. However, it is a necessary process we are currently undertaking to ensure our systems are fault-free and do not cause any unnecessary inconvenience to you in the future.

We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

Hi, I have applied loan on 5th May 12pm. I have not received funds. As you have claimed instant funds. I have applied please disburse funds immediately. 8303833 is the cashe customer id. Please help..

I had applied loan from cashe but after 24 hrs it not disbursed. Customer team sending automated replies and the problem is not solving.Since 2 months facing the same problem. While after applying it is showing pending disbursal so many days. Several times cancelled and applied again but still same problem happens.I'm using cashe since 2 years but never faced this problem. I had seen so many are facing the same problem in recent times. I trusted the cashe and taking repeated loans but this time not happens.If it not possible to disburse on time, let explain that to borrowers, because we take on amount on emergency basis.
Cust ID[protected]

Cashe Customer id: 20094088

After loan got approved and emendate has been signed, loan
Loan transfer got failed.

Thanks
Alex

I have tried multiple times but it shows failed to transfer money and tried to contact them, they always provide same answer

Hi,

This is Ninad Sonawane I have been using cashe since last 2 years never defaulted on my repayments.. I foreclosed my loan on 24 April and re applied on the same date.. I got approval on the same day but no disbursement today I got message that transfer failed. Please let me know what is status