Cashe — Dispute Regarding loan account CL4135066

Address: 5th Floor, Paville House, Twin Tower Ln, Prabhadevi, Mumbai, Maharashtra 400025

Dear Sir/Madam,

I am writing to bring to your immediate attention a matter of fraudulent loan disbursement by Bhanix Finance and Investment Limited that has had a severe impact on my financial profile.

On 26th April 2023, a rent loan amounting to Rs. 1, 93, 000 was disbursed by Bhanix Finance and Investment Limited in the name of Shashidhar, who has no association with me. The transaction details are as follows:

• UTR Transaction ID: S94252882

• Beneficiary Account Number: [protected]

• IFSC Code: FDRL00021117

(Attached in Annexure-1).

This loan was processed by BHANIX Finance and Investment Ltd., without my authorization or request. I reside in an independent house and do not have any landlords or rental agreements that would necessitate such a loan . Additionally, I have not received any personal messages, text messages, or emails regarding the disbursement of this fraudulent loan through any of my contact details.

Despite several attempts to contact BHANIX Finance and Investment Ltd. through emails to rectify this fraudulent transaction, I have received no satisfactory response or resolution. Consequently, I am left with no option but to escalate this complaint to the Banking Ombudsman to regulate such money lending financial platforms.

The repayment period for this loan is set at 3 months, with a monthly EMI of approximately Rs. 75, 000. This amount exceeds my monthly salary at that time and I wouldn't have met the eligibility criteria as I had other loans on my name.

It is crucial to emphasize that this is a fraudulent loan, as I have other legitimate loans such as personal loan, housing loan and few credit cards in my name, all of which have been paid properly on time without any dues.

This unauthorized loan has severely affected my CIBIL score, impacting my eligibility for future personal and educational loans. I kindly request urgent intervention to:

1. Rectify my CIBIL score to reflect my genuine credit history, removing any impact of this fraudulent loan.

2. Take appropriate actions against the involved parties to prevent such issues in the future.

Your prompt attention to this matter is critical, as I need an accurate CIBIL score to proceed with necessary personal and educational loans.

Please let me know if any other details are required from my end.

Yours sincerely,
Sai Kumar B V
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