[Resolved]  Cashe — Loan approved but money not disbursed

Address:5th Floor, Paville House, Off Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra- 400 025

Hello,

This is regarding my loan application number #CLN289248. The loan was approved on January 25, 2024 but has not yet been disbursed.

I’ve tried raising this concern through tickets multiple times but have not received the funds yet. Every time the ticket is raised, I keep getting an automated response from the team.

I’ve applied the loan for an emergency situation that prevails in the family right now.

I would really appreciate if my loan is disbursed fast.

Regards,
Harish Penumarthi
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2024
Complaint marked as Resolved 
Disbursed today.
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
Feb 12, 2024
Updated by Pharish5
I was informed by the CASHe team in this complaint thread that the team will get in touch and this has been forwarded to the relevant team for priority disbursal. However, there has been no attempt from CASHe to establish a contact with me, not to forget, the funds have still not been disbursed.
Verified Support
Feb 17, 2024
CASHe Customer Care's response
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team
Complaint comments 

Comments

I have raise acomplaint 5 times but still not transfer my fund and already done 6 days to approved loan but still not received and all time get this mail

Please be informed that we have successfully processed your loan application. However, we regret to inform you that, due to our ongoing system upgrade, we have encountered unexpected technical challenges. Rest assured, these issues are currently being addressed to ensure the smooth processing of disbursements.


We appreciate your understanding and patience during this period. We are committed to resolving these challenges promptly to provide you with the seamless service you deserve.


Please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.


Should you have any questions or concerns, please feel free to reach out to us.

Thank You,
CASHe Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CASHe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    2530
    Pending
    1079
    Resolved
    494
    CASHe Phone
    +91 22 6213 5649
    CASHe Address
    5th Floor, Paville House, Twin Towers Lane, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all CASHe contact information