[Resolved] Cashe — Loan approved but money not disbursed

Pharish5

Feb 7, 2024

Address:

5th Floor, Paville House, Oﬀ Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra- 400 025

Hello,

This is regarding my loan application number #CLN289248. The loan was approved on January 25, 2024 but has not yet been disbursed.

I’ve tried raising this concern through tickets multiple times but have not received the funds yet. Every time the ticket is raised, I keep getting an automated response from the team.

I’ve applied the loan for an emergency situation that prevails in the family right now.

I would really appreciate if my loan is disbursed fast.

Regards,
Harish Penumarthi

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Feb 12, 2024

Complaint marked as Resolved

Disbursed today.

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2024

CASHe Customer Care's response We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

Feb 12, 2024

Updated by Pharish5 I was informed by the CASHe team in this complaint thread that the team will get in touch and this has been forwarded to the relevant team for priority disbursal. However, there has been no attempt from CASHe to establish a contact with me, not to forget, the funds have still not been disbursed.

Verified Support

Feb 17, 2024

CASHe Customer Care's response We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Comments

[email protected]

Feb 13, 2024

I have raise acomplaint 5 times but still not transfer my fund and already done 6 days to approved loan but still not received and all time get this mail

Please be informed that we have successfully processed your loan application. However, we regret to inform you that, due to our ongoing system upgrade, we have encountered unexpected technical challenges. Rest assured, these issues are currently being addressed to ensure the smooth processing of disbursements.

We appreciate your understanding and patience during this period. We are committed to resolving these challenges promptly to provide you with the seamless service you deserve.

Please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

Thank You,
CASHe Support Team