Cashe — Wrong information about settlement

Address: Mumbai

Hi All,

This is with regards to my existing loan which I am holding from Cashe, I was offered settlement on my loan as I was not able to pay due to my job which I had lost and due to my health condition. I received called from Pooja Pawar from Head office of Mumbai from Collection Department. She offered me settlement amount of 20500/- against the outstanding which I was having and post discussion she agreed that I can pay the amount into 3 installments. Now when I had paid 2 installments, I have received called from Preeti from the same Head Office and Department stating my settlement request was not raised and the amount which I had paid of 15000/- has been adjusted towards my pending outstanding and the new settlement request needs to be raised and you will have to pay 16000/- to close your account.

I have given all the communication proof which I have done with Pooja Pawar at the time of settlement request and told her about what has happened in the conversation. Now Pooja Pawar is not responding my calls and messages, and I have been to start the new settlement process if I want to close the loan.

This is a serious issue which I am facing right now because the previous amount which I had paid in the name of settlement went into drain. I WILL NOT PAY A SINGLE PENNY MORE APART FROM THE AMOUNT WHICH I WAS PROMISED TO PAY.

Kindly get the think sorted or I will be forced to write the same to the social media and take this matter legally, because I have been said sorry for the mistake which your collection department has done and asked to pay the new settlement amount which is equivalent to my outstanding loan amount. (previous 15000+ new settlement amount of 18000)

Do reach out of me on +91-[protected]
Email Id : [protected]@gmail.com
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