[Resolved]  Casio — casio edifice 558sg wrist watch

Address:395004
Website:Snapdeal

Refer my SNAPDEAL order no. [protected] & suborder no. [protected] dated 05/11/18 for Casio Edifice 558SG vide invoice no. S5D484/18/1560 dated 06/11/2018 for "Casio eye pleasing black chronograph wristwatch for men" SKU code Edifice 558.

This is to inform you that I am unable to make my product register at Casio portal as I did not receive any product code, serial number, warranty card, or user reference manual along with this watch.

The watch did not have Casio logo at the back and few problems of watch not performing well. Same have been conveyed to Snapdeal several times and to arrange return of watch and to make 100% refund.

Request Casio India to help me in returning the watch back to Snapdeal & refund of payment made to them.

I showed the watch to Casio authorised dealer also, but they refused to check the watch, saying they cannot service a fake watch.

Now, only you can help me to get the refund.

Regards,
Jairam
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Aug 5, 2021
Complaint marked as Resolved 
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Hi Jairam,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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