[Resolved]  CC Avenue — not getting refund of transaction

I made a payment for irctc at freecharge using netbanking with ccavnue
The payment was for rs 97.19 on 28 feb 2018, while the amount was deducted from my bank. But ticket was not booked and money also not reached to freecharge.
However reference no of payment is: ccafl2eha781igafbklaw2.
Please do needful and help to get my money back. Hope for positive reply.
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Aug 9, 2021
Complaint marked as Resolved 
CC Avenue customer support has been notified about the posted complaint.
Jan 07, 2019
Updated by bhavik1191
i had take this reference no from my bank. plaese do needful
Complaint comments 

Comments

Dear Guest,

Greetings from ezeego1!

We acknowledge the receipt of your complaint regret the inconvenience caused.Request you to Kindly share your contact details; such as email ID and contact number, in order to assist you further.

Looking forward to your co-operation.

Should you require any further assistance, kindly write back to us with no hesitation. We take pleasure in assisting you.

Yours Sincerely,

Diana Misquitta
Customer Service
Ezeego One Travel & Tours Limited.
Vaman Centre, Marol Makwana road,
Andheri east, Mumbai- 400 059
Tel. No.: 022 – 61969696
Email ID: [protected]@ezeego1.com/[protected]@ezeego1.com
Website: www.ezeego1.com

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