CC Avenue — payment deducted from bank account but not sent to service provider

Address:

Ahmednagar, Maharashtra, 413709

Hi
my name is Kadam Sakharam Bapu
i ordered bharat gas cylinder through their bharat gas app on 03/07/2018 at 07:20pm and at a same time money has also being deducted from my account.
but when their man come at my place to deliver gas he said he did not received any money.so i gave him cash at that time.
total rs763/- has been deducted.i want a refund of money in my account.
i had also registered a complaint in sbi bank but they told me that money from my account has been accepted by merchandise.so pls sir look into it and solve my problem fast as you can.

order - 4587668
ccAvenue Reference #[protected]
order date - 03/07/2018
amount deducted - rs763/- through sbi account.
order of bharat gas cylinder.

Name-Sakharam Bapu Kadam
mo-[protected]
e-mail id- sushil.[protected]@gmail.com