Celkon — Celkon mobile octa

Address:	500082
Website:	www.celkonmobiles.com

Sir,

I have purchased your celkon octa from big c ameerpet, hyderabad on jan 14th 2016. I was promised a lot about the performance and also the warranty. I paid rs 10, 000/- for it. Hardly did i use it for 3 months the charging pin needed to be replaced. I went to your ameerpet showroom who directed me to go to a service center in swarnanjali complex. I went there two times and it was closed. Finally the third time i went there, the person refused to take the piece saying that your company has not been paying salaries and he asked me to go another celkon service center in somajiguda beside medinova on 12th may 2016 vide job sheet no tl500082a120502.
My imei no : [protected]

I have given my hand set and got an acknowledgement from mr malla reddy and was promised to get it repaired and returned within one week. I have been calling the numbers given in the reciept and sometimes they would say the piece is in the company and for the past few days no one is answering the phone. Its been almost 7 weeks since i have given it. I am put to a terrible loss as i am not able to use many features that is normally required of a smart phone. Mr linga reddy phone no [protected] your area manager promised to give a new piece if the handset is not returend by last friday. Now after one week, he is also avoiding my calls. This is very unprofessional and rude and un acceptable.

I had undergone a tripple by pass surgery and have incurred a ola cab charges of more than 2000 so far. I feel cheated and put to a loss. I am giving this final reminder to replace my handset or i have no option but to file a case of cheating against the concerned persons.

Subbuji
www.subbuji.in