Celkon — Replacement of Celkon Mobile

Address:

Visakhapatnam, Andhra Pradesh

Celkon Campus A35K which I was purchased on[protected]. I have given my mobile to celkon service centre for two time as there is a problem they have downloaded software for last two time but my problem was not rectified. Work order number is CM[protected]. Problems : 1) 3G is not supporting with 3G data plan ( No Sim signal) with first sim slot in WCDMA Mode. Only 2G is working with Both SIM slots and poor signal capturing I am using Idea and Airtel and these Sims are working good in other mobiles. 2) Touch pad not working, not responding freely 3) Automatic touch is not working. Please replace with new mobile or please rectify my above problems I maDe a call to CELKON company person whose mobile no.[protected] about 30 to 40 times regarding my mobile problem. He told me to call area sales manager Mr.Nagendra whose mobile no. [protected]. I called him about 30 to 40 time but he respond me for 3 times. 1st call respond on 19-2-15 he told me that he will provide me a new mobile. 2nd call respond on 21-2-15 he told me to collect the mobile from Arun Cell Care, 1st floor shop No.2, Sri surya laxmi comple, Dondaparthy, Vsp-20. 3rd call respond on 24-2-15 at 01:00pm then he told me to call back after one hour. But from then onwards not lifting my number.