[Resolved] Celkon — Very poor Services and Inefficient service center | |
Sir,
I have purchased a “Celkon A119Q Signature HD” on 24th June 2013 through
Snapdeal web portal and feel proud to be a Indian brand owner. The
phone performed exceptionally well till April’14 and then its speaker
started giving problem and then it starts hanging, the frequency
increased day by day. So, I deposited the phone at Diwakar Agencies
Jabalpur which is about 100Km from my place Katni. They checked and said
that it will take 20 days for rectification as it will go to company.
On 7th July when I reached to collect the phone on their advice on
phone, I found the problem still as it was. It shows very casual
approach in dealing with customer complaints. The phone is still with
the service center jabalpur/ Indore. I also wrote several email to
parent company at “[protected]@celkonmobiles.com” and
“[protected]@celkonmobles”. Now they have stopped responding any more.
Kindly take up the matter at appropriate level and help me in getting justice.
Thanks
F. Saxena Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Celkon customer support has been notified about the posted complaint. | |
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F Saxena