Central Bank Of India — Return of charges applied by the bank to my loan account

Address:	440034
Website:	www.centralbankofindia.co.in

Myself Dr. Virendra Kale, your bank disbursed me vehicle loan of 9, 93, 000/- having ac no – [protected] on 26 feb 2014. The ECS of EMI of loan is placed from my virendra kale - huf saving ac of bank of india having ac no – [protected] and your bank getting that EMI regularly.
Mam, I have applied the for the change of ECSof EMI from JAN 2016 to my other saving bank ac by the name of VIRENDRA KALE - HUF at state bank of india, pbb wardhaman nagar, NAGPUR having ac no – [protected]. Copy of account proof has been also attached with request. But still that ECS of EMI is not in force and
Monthly charges of 115/- of EMI bonce is charged to my loan ac since march 2016 to mar 2017. I have asked you and your previous manager many time since last one year but you haven’t taken any action and your bank is charging me regularly.
If your bank is getting regular EMI from my bank of india AC, then why your bank is charging me the charges of 115/- per month for the bonce of EMI? And if your bank might be bouncing that EMI in my another account which is with state bank of india then in that case, there should be entry of return of EMI in my ac at sbi but in that account there is no as such entry.
i have visited bank and asked manager mam but she told me that your amount cant be returned and she is busy in audit and cant help me for 15 -20 days again. i am following this case since one year and officer is not responding, its my mental harrasment.