Chapterone Bookstores And Internet Ltd — No transparency and honesty in their communication

Address:H. No. K-38, T.F. Right Side, Kh.No1006/34, Khirki Extn. Malviya Nagar New Delhi South Delhi Dl 110017 In South Delhi,India
Website:chapteronebookstores.com

They promised me refund on Instagram DM then blocked me and all the others who supported me. I want my money back of ₹1802
For me this is a big amount.

They told me that the book is out of stock. Why did they even take an order for a book that was out of stock? They said that they are waiting for the publishers and that is not my problem how they procure it. Why did they not mention this on the website that the book was on procurement under the book description? I kept sending them screenshot about how there was no mention about the status of books under its description and they kept telling me they are a new company. That's a lie. The company was established in 2018 with 2 directors Surabhi Rai Sanjana and Desh Deepak.

After a lot of arguments on Instagram they said they would refund my money for 2 books and promptly blocked me and all those who asked them to give me my refund.

I want refund for both books as promised by them of ₹1802. I have the screen recorder of the conversation

This is the worst bookstore or even online business for that matter. I demand a refund ASAP. Of RUPEES 1802

Why will they block my messages and emails if they are an honest company?
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    H. No. K-38, T.F. Right Side, Kh.No1006/34, Khirki Extn. Malviya Nagar New Delhi South Delhi Dl 110017 In South Delhi,India
    India
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