Chapterone Bookstores And Internet Ltd Complaints & Reviews

I have made my first order on August 2021, I have not received my order till August 2022 and requested for replacement where I ordered 2 more books. I still did not receive my 1 book. In l February 2023, I again requested for replacement of that book from previous order. And it’s 23rd July 2023 and I haven’t received my order yet....

The book, order # 4090 was ordered on 4th Oct, 2022, paid for fully.
When book didn't arrive even by end of year, we were told that it takes up to 8 weeks for procurement books. On repeat follow up, the emails bounced and wa told told to reinitiate a helpdesk query to new email... After initial responce that too bounced.
Repeated follow up since Jan 2023, we were told to
*Wait
*Write again, and when confronted...

I ordered two books from them on 8th May, 2022, of the two I have only recieved one of the books that I ordered and the other one has still not been delivered as on this date i.e. 15 Dec, 2022 - IT HAS BEEN 7 MONTHS !!! I asked multiple times and they told me that books that are not in "Ready to Ship" category take 8-10 weeks to be delivered. So, I waited for more than 3 months and when i asked them that my book is available as "Ready to...

They promised me refund on Instagram DM then blocked me and all the others who supported me. I want my money back of ₹1802
For me this is a big amount.

They told me that the book is out of stock. Why did they even take an order for a book that was out of stock? They said that they are waiting for the publishers and that is not my problem how they procure it. Why did they not mention this on the website that the book...

They promised me refund on Instagram DM then blocked me and all the others who supported me...

I purchased the title 'The Song of Achilles - Anniversary Edition" (cost = 727/-) on November 8, 2021. It is almost February 2022 and I still have not received my book. My order number is #[protected]. I have tried complaining several times but their customer support is useless and they had a standard automated response for every complaint I sent. They told me that the book was out of stock. Why did they even place an order for a book that...

I placed an order in April they still haven't delivered my book. I contacted them so many times but no solution has been done. So I want the refund of the amount I paid....

I had placed an order from ChapterOne Bookstores online for the book The Ten Thousand Doors of January with an amount of INR 699.00 on 18 December 2019 with Order #79318. I have written to them multiple times to either refund or send me another book with the same price which I would like to read, but they have not taken any action even after 7 months of placing the order. Every time I write, they come up with a new excuse. Attaching all the...