[Resolved] Chapterone Bookstores And Internet Ltd — Unethical Behaviour

Sanjuktapd

from Vijayawada, Andhra Pradesh

Address:	K38 Third Floor, Malviya Nagar, New Delhi 110017
Website:	chapteronebookstores.com

I had placed an order from ChapterOne Bookstores online for the book The Ten Thousand Doors of January with an amount of INR 699.00 on 18 December 2019 with Order #79318. I have written to them multiple times to either refund or send me another book with the same price which I would like to read, but they have not taken any action even after 7 months of placing the order. Every time I write, they come up with a new excuse. Attaching all the relevant supporting.

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Aug 24, 2020

Complaint marked as Resolved

Refund received.

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divvy sfvugrf

I pre ordered the book Chain of Iron on 24th December 2020. My order no. #[protected]. When I open my order dashboard it showns 'no orders'. Also I have not recieved any tracking id to track my orders. Their customer service number is invalid. I emailed them multiple times and also wrote on their help desk to solve the issue but every time they give a ticket but no response comes. Its been more than 24 hrs. Attaching necessary files.

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Chapterone Bookstores And Internet Ltd

K38 Third Floor, Malviya Nagar, New Delhi 110017
India

chapteronebookstores.com

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