Comments
Koyembedu, Chinmayanagar, Sree Iyappa Nagar, Kumaran Nagar residents are getting corporation water mixed with sewage, it stinks very badly. Can you expedite this issue and fix the same?
Reply
CMC No. is[protected] Dru. Usha Lakshmanan L.Kalavathi and 3 others Mob.No.[protected]
We have been booking lorryload of 9000 litres since black sewage mixed water is being supplied to us
right from August 2015 paying cash Rs.600/Rs.700.
Now after the booking of 29th June 2019 delivered on 9th August 2019 water disappeared due to cracks in the
sump. After repairing the sump we tried to book 9000litres online with online payment using BOI VisaCard of
of L Kalavathi on Sunday 25/08/2019. To our surprise payment was disallowed stating Mobile phone not registered contact bank. There was no identity perceptible of the sender. We complained to grievance officer
CMWSSB and also with Bank of India Head Office from Monday 26th August onwards with no solution in sight.
Today we tried to book again and got OTP467070 for making payment. However this time also our payment was disallowed stating Mobile phone not registered with us.Now it was displayed that the message has come from BOI Visa card but it seems out of sync because my mobile phone is already registered on my charge account with BOI Mylapore Branch. It has been impossible for me to get any solution from the bank till now despite trying every day last week and the last piece of info sent was the statement "Please tell the ex-staff member she cannot use the card fro purchasing water since CMWSSB is not our Member Establishment."
This was conveyed to me over phone by Mylapore Branch. Now I am in a quandary because my sump is empty and all avenues for redressal appear blocked.
KINDLY THEREFORE ACCEDE TO MY REQUEST OF MONDAY/TUESDAY 26/27 AUGUST 2019 AND PERMIT ME TO PAY CASH ON DELIVERY OF 9000 LITRES IMMEDIATELY AS IT APPEARS REDRESSAL FOR USAGE OF CREDIT CARD WILL TAKE TIME.OTHERWISE PLEASE PERMIT ME TO PAY CASH IN ADVANCE TO THE LOCAL
ZONE09 WARD119 WHERE YOUR AE SMT. DHANALAKSHMI IS POSTED OR TO THE FILLING POINT AT
VALLUVAR KOTTAM.
As instructed by your official at Chintadripet whom I contacted over 'phone on Saturday 30/08/2019 I shall call on the Chintadripet HO tomorrow, Tuesday 3rd August 2019 to discuss the matter.
Thanks/Regards,
L Kalavathi Retired Bank Official
Old 3, New 5, Third Cross Street, C.I.T. Colony, Mylapore, Chennai-600004
We have been booking lorryload of 9000 litres since black sewage mixed water is being supplied to us
right from August 2015 paying cash Rs.600/Rs.700.
Now after the booking of 29th June 2019 delivered on 9th August 2019 water disappeared due to cracks in the
sump. After repairing the sump we tried to book 9000litres online with online payment using BOI VisaCard of
of L Kalavathi on Sunday 25/08/2019. To our surprise payment was disallowed stating Mobile phone not registered contact bank. There was no identity perceptible of the sender. We complained to grievance officer
CMWSSB and also with Bank of India Head Office from Monday 26th August onwards with no solution in sight.
Today we tried to book again and got OTP467070 for making payment. However this time also our payment was disallowed stating Mobile phone not registered with us.Now it was displayed that the message has come from BOI Visa card but it seems out of sync because my mobile phone is already registered on my charge account with BOI Mylapore Branch. It has been impossible for me to get any solution from the bank till now despite trying every day last week and the last piece of info sent was the statement "Please tell the ex-staff member she cannot use the card fro purchasing water since CMWSSB is not our Member Establishment."
This was conveyed to me over phone by Mylapore Branch. Now I am in a quandary because my sump is empty and all avenues for redressal appear blocked.
KINDLY THEREFORE ACCEDE TO MY REQUEST OF MONDAY/TUESDAY 26/27 AUGUST 2019 AND PERMIT ME TO PAY CASH ON DELIVERY OF 9000 LITRES IMMEDIATELY AS IT APPEARS REDRESSAL FOR USAGE OF CREDIT CARD WILL TAKE TIME.OTHERWISE PLEASE PERMIT ME TO PAY CASH IN ADVANCE TO THE LOCAL
ZONE09 WARD119 WHERE YOUR AE SMT. DHANALAKSHMI IS POSTED OR TO THE FILLING POINT AT
VALLUVAR KOTTAM.
As instructed by your official at Chintadripet whom I contacted over 'phone on Saturday 30/08/2019 I shall call on the Chintadripet HO tomorrow, Tuesday 3rd August 2019 to discuss the matter.
Thanks/Regards,
L Kalavathi Retired Bank Official
Old 3, New 5, Third Cross Street, C.I.T. Colony, Mylapore, Chennai-600004
We residents of C.I.T. Colony, Mylapore, Third Cross Street have already complained about black water being supplied in lieu of drinking water by CMWSSB our written complaint dated 24th October 2016 signed by all the residents handed over to the AE CMWSSB on 6th Cross Street, CIT Colony Mylapore.
Since nothing has been done as yet to solve the problem and we are still supplied black water in our handpump
(many o[censored]s closed the sump inlet and have been buying water) so far, a copy each of our request dated 24th October 2016 has been handed over to Madam Dhanalakshmi, AE Ward 119, Zone 09 and to the office of the Deputy Superintendent on 9th August 2019 for necessary action in the matter.
Your orders for necessary replacement of the defective supply pipes on our street which were laid long back
(we are residents of CIT Colony since inception in 1957) are awaited by the long suffering residents of Third Cross Street, CIT Colony, Mylapore, Chennai-600004. We are facing further consternation since many o[censored]s
are Senior Citizens residing alone and your Online Booking for lorry water against cash payment has been
converted into online booking cum online Payment in advance promising supply in 2 days with applying
due consideration to the special needs of the grey-haired population.
Hoping for a speedy settlement of our problems.
Thanks/Regards,
Dr. Usha Lakshmanan, L.Kalavathi(Retired Bank Official) and 3 others
For self and other residents of Third Cross Street, CIT Colony, Mylapore, Chennai-600004
Old 3, New 5 Third Cross Street, C.I.T. Colony, Mylapore, Chennai-600004
Tel:Ll;[protected]/ Mob:[protected]
Since nothing has been done as yet to solve the problem and we are still supplied black water in our handpump
(many o[censored]s closed the sump inlet and have been buying water) so far, a copy each of our request dated 24th October 2016 has been handed over to Madam Dhanalakshmi, AE Ward 119, Zone 09 and to the office of the Deputy Superintendent on 9th August 2019 for necessary action in the matter.
Your orders for necessary replacement of the defective supply pipes on our street which were laid long back
(we are residents of CIT Colony since inception in 1957) are awaited by the long suffering residents of Third Cross Street, CIT Colony, Mylapore, Chennai-600004. We are facing further consternation since many o[censored]s
are Senior Citizens residing alone and your Online Booking for lorry water against cash payment has been
converted into online booking cum online Payment in advance promising supply in 2 days with applying
due consideration to the special needs of the grey-haired population.
Hoping for a speedy settlement of our problems.
Thanks/Regards,
Dr. Usha Lakshmanan, L.Kalavathi(Retired Bank Official) and 3 others
For self and other residents of Third Cross Street, CIT Colony, Mylapore, Chennai-600004
Old 3, New 5 Third Cross Street, C.I.T. Colony, Mylapore, Chennai-600004
Tel:Ll;[protected]/ Mob:[protected]
