Chennai Metro Water Complaints & Reviews

I booked for9000liters of water on11/06/2019. But they havenot supplied so far inspite of many phone calls.But to my surprise I received message from CMWSSB cancelled-Call not picked up.

Koyembedu, Chinmayanagar, Sree Iyappa Nagar, Kumaran Nagar residents are getting corporation water mixed with sewage, it stinks very badly. Can you expedite this issue and fix the same?

CMC No. is[protected] Dru. Usha Lakshmanan L.Kalavathi and 3 others Mob.No.[protected]
We have been booking lorryload of 9000 litres since black sewage mixed water is being supplied to us
right from August 2015 paying cash Rs.600/Rs.700.
Now after the booking of 29th June 2019 delivered on 9th August 2019 water disappeared due to cracks in the
sump. After repairing the sump we tried to book 9000litres online with online payment using BOI VisaCard of
of L Kalavathi on Sunday 25/08/2019. To our surprise payment was disallowed stating Mobile phone not registered contact bank. There was no identity perceptible of the sender. We complained to grievance officer
CMWSSB and also with Bank of India Head Office from Monday 26th August onwards with no solution in sight.
Today we tried to book again and got OTP467070 for making payment. However this time also our payment was disallowed stating Mobile phone not registered with us.Now it was displayed that the message has come from BOI Visa card but it seems out of sync because my mobile phone is already registered on my charge account with BOI Mylapore Branch. It has been impossible for me to get any solution from the bank till now despite trying every day last week and the last piece of info sent was the statement "Please tell the ex-staff member she cannot use the card fro purchasing water since CMWSSB is not our Member Establishment."
This was conveyed to me over phone by Mylapore Branch. Now I am in a quandary because my sump is empty and all avenues for redressal appear blocked.
KINDLY THEREFORE ACCEDE TO MY REQUEST OF MONDAY/TUESDAY 26/27 AUGUST 2019 AND PERMIT ME TO PAY CASH ON DELIVERY OF 9000 LITRES IMMEDIATELY AS IT APPEARS REDRESSAL FOR USAGE OF CREDIT CARD WILL TAKE TIME.OTHERWISE PLEASE PERMIT ME TO PAY CASH IN ADVANCE TO THE LOCAL
ZONE09 WARD119 WHERE YOUR AE SMT. DHANALAKSHMI IS POSTED OR TO THE FILLING POINT AT
VALLUVAR KOTTAM.
As instructed by your official at Chintadripet whom I contacted over 'phone on Saturday 30/08/2019 I shall call on the Chintadripet HO tomorrow, Tuesday 3rd August 2019 to discuss the matter.

Thanks/Regards,
L Kalavathi Retired Bank Official
Old 3, New 5, Third Cross Street, C.I.T. Colony, Mylapore, Chennai-600004

We residents of C.I.T. Colony, Mylapore, Third Cross Street have already complained about black water being supplied in lieu of drinking water by CMWSSB our written complaint dated 24th October 2016 signed by all the residents handed over to the AE CMWSSB on 6th Cross Street, CIT Colony Mylapore.

Since nothing has been done as yet to solve the problem and we are still supplied black water in our handpump
(many o[censored]s closed the sump inlet and have been buying water) so far, a copy each of our request dated 24th October 2016 has been handed over to Madam Dhanalakshmi, AE Ward 119, Zone 09 and to the office of the Deputy Superintendent on 9th August 2019 for necessary action in the matter.

Your orders for necessary replacement of the defective supply pipes on our street which were laid long back
(we are residents of CIT Colony since inception in 1957) are awaited by the long suffering residents of Third Cross Street, CIT Colony, Mylapore, Chennai-600004. We are facing further consternation since many o[censored]s
are Senior Citizens residing alone and your Online Booking for lorry water against cash payment has been
converted into online booking cum online Payment in advance promising supply in 2 days with applying
due consideration to the special needs of the grey-haired population.

Hoping for a speedy settlement of our problems.

Thanks/Regards,
Dr. Usha Lakshmanan, L.Kalavathi(Retired Bank Official) and 3 others
For self and other residents of Third Cross Street, CIT Colony, Mylapore, Chennai-600004
Old 3, New 5 Third Cross Street, C.I.T. Colony, Mylapore, Chennai-600004
Tel:Ll;[protected]/ Mob:[protected]

I booked for9000liters of water on 11/06/2019 through onlinebooking.inspite of my so many phone calls. But I received a message from CMWSSB that my order had been cancelled for the reason callnot picked up.No one from Metrowater called us.

I booked for9000liters of water on11/06/2019. But they havenot supplied so far inspite of many phone calls.But to my surprise I received message from CMWSSB cancelled-Call not picked up.

I booked for9000liters of water on 11/06/2019 through onlinebooking.inspite of my so many phone calls. But I received a message from CMWSSB that my order had been cancelled for the reason callnot picked up.No one from Metrowater called us.

I want to pay payment for 2nd half year for 2018-19, i am not clear what your arrears show in the site. Please give clear details how much tax and charges.
zone 13 ward 182 bill no.06724 sub no.000 add LI1008 7th main road tiruvalluvar nagar, tiruvanmiyur, chennai 41 cell no.[protected] already paid till 2018-19 1st half year already i paid

Dear Sir/Madam,

I am Poonamallee,
2nd Street, Shridi Sai Nagar,
Poonamallee,
Chennai - 56

Here the metro water mixing with drainage water for more than 6 months. We have informed but nobody can take care about this problem. Kindly help to solve this problem.

Thanks

Regards
Shridi Sai Nagar, Poonamalle

Sir,
An illegal chump to collect metro water using pump is going on
in Santhiuppan Main street Otteri Chennai 12.Near Dry cleaning shop.

If this chump is constructed it will affect all nearby houses.

Please take immediate action to stop this construction.

With regards,
A.Arasu

I am resident of Nammalwar street, Kondithope, Chennai 600079. In our area from past 2 months metro water is getting mixed with sewage water. Also the water colour is little yellowish and smells like sewage water. I urge water dept to look into this matter ASAP as you will understand that how annoying it is to take bath daily with sewage water

Hi,

I am resident of Jyotsna, padmavathi nagar, velachery. Last yeat we got the metro water connectivity. During the last yeat rainy season we got metro water that was mixed with the sewage water. Upon given the complaints that problem was solved and for the last 3-4 months we are not providing with metro water.

But, just oustside our colony (jyotsna) all are provided with the water. Pls consider this as emergency. Eventhough we are paying correct watertax every year, we are not properly provided with the metro water.

Thanks to response for this request .

Mage

why don't you contact to them, instead of writing here..

CENTRAL COMPLAINT CELL[protected] lines)

http://www.chennaimetrowater.tn.nic.in/

im resident of krishnappa tank street. kondithope chennai 600079. In our area for the past four months the metro water is getting mixed with drainage water. we are unable to consume those water.it really causes severe affects to our health. so i kindly request you to take an action immediately

I am SRINIVASAN, resident of Thiruvalluvar nagar zone 5 ward 1, having itching in my skin due to using of metro water mixing with sewage water. Kindly do the needful immediately otherwise it would be lead to water born diseases.

From,
Navratan Nahar
22/2, Ritherdon road
Vepery, Chennai-7
To,
A.E
C.M.W.S.S.B
Depot 103 Area 7
1, Wheanels road
Egmore, Chennai-7



Respected Sir/Madam,
Subject: Frequent lack of water supply
The water supply to my house is frequently stopped or blocked.I have been having this problem since the time of installation.Even now I am not having the supply.Its very inconvenient for me since the water is not coming from past four days.If i count all the days in the past, water had been blocked for nearly a month though i dont have any dues pending.I hope that this matter is taken seriously and properly responded.

Thanking You,

Your's faithfully,
Navratan Nahar

We the residents of Kattabomman Street, Gandhi Nagar, Virugambakkam chennai-92 and we constantly having this drainage problem.

Major problem is drainage problem. Due to block in drainage, draining water overflows in streets, stagnated in streets, mosquitoes and bad smell spread unwanted diseases. Corporation employees should clean the drainage immediately for free flow.

We the residents of kattabomman street, kolathur, chennai-82 and we constantly having this drainage problem.
Major problem is drainage problem. Due to block in drainage, draining water overflows in streets, stagnated in streets, mosquitoes and bad smell spread unwanted diseases. As there is public latrine the rate of overflow is abnormal. Corporation employees should clean the drainage immediately for free flow.

This should be brought the notice of the corporation of chennai

The place of blockage situated in Kattabomman street, Gandhi Nagar, Virugambakkam, chennai 92.
V.Saravanan [protected]

We the people from VASUGI NAGAR, 2ND STREET, KANNIKAPURAM, CHENNAI-600012, suffering with the dirty drinking water supply. From 3MONTHS before we are facing the same problem, Since, the drinking water like sewage water not only colour, the smell of the water also like sewage water. How we can drink that.

And, we made complaint at PULIANTHOPE metro water office. but that people not taken any action on that.

We need good drinking water. please take necessary action against that.

I am expecting your good service on our complaint.

frequently sewage water getting blocked

Respected Sir

We are resident of THIRUVALLUVAR NAGAR, BESANT NAGAR, CHENNAI 90. In this area the H, I, J block are facing Major problem in drainage. in this blocks drainage pipes are 40 Years old pipes. we registered compliant in besant nagar metro water office about this problem. Last 4 months back they fitted new pipe connection in only one street. Actualy main drainage Problem is in H, I, J Blocks only, Due to block in drainage, draining water overflows in streets, stagnated in streets. They not rectified till now. We want new pipe connection these blocks. Please do the needful as much early as possible.

Thanks
Anand
[protected]