Cherrinet (Knet Solutions Pvt Ltd) — cherrinet installation

Dear sir,

I am from kattupakkam applied for new cherrinet connection on 23.08.2017 through your sales person. My transaction details mode - online, amt - 4537, date - 24/08/2017. Sales person promised installation within 48 hrs. Next two days no body responded. On 25th i contacted the customer care and sales person, and i got a call from cherrinet office[protected] who told installation will be done on 26.08.2017. I waited entire day but none attended. When i called customer care[protected], they have mentioned that sunday installation will be done. Sunday also nothing happened and when i again called the customer care they have mentioned that 100% installation will be completed. Today (28/08/217) morning sales person told me contract workers were laying the cables. Afternoon iam getting call form the cherrinet office[protected] and they informed me that due to lack of contract workers installation will be done on 29/08/2017. (Same reason told since friday)

I seriously wonder such a big organisation does not even have workers to complete a task for past 4 days and deeply worried about what service the organisation will provide in future. I really do not want to take a risk hence i request you to kindly refund my amount of rs 4537 at the earliest.