Cherrinet (Knet Solutions Pvt Ltd)
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Cherrinet (Knet Solutions Pvt Ltd) Complaints & Reviews

K
Krishboobal
Dec 7, 2023
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Worst customer service

Worst experience, worst network, no response from Customer care. They take lot of time to solve our issue. If we tried many time. Specially staff behavior very worst.

Better they close the company....
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Pradeep Thangaraj
Aug 5, 2021
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Refund

Hi,

On June 2021, I disconnected the Cherrinet service and after a few weeks their representative called me and I collected their modem. During installation a deposit of Rs.400 was made. Once the executive took back the modem I requested a refund from them but they said the amount would be refunded within a week. After a week, I check my bank account and found no money has credited in it.

I called again, and...
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ccms pdy
May 29, 2021
May 29, 2021
This thread was updated on May 29, 2021
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Los problem ( Broadband connection not available)

Address:PUDUCHERRY

Our connection id is ( 603988 ) in the name of chakradev credit management service located in pondicherry, we have raised a complaint for connectivity issue through oral communication to local support officer and his manager and also complaint raised through mail communication to that concern nodal officer and complaint raised through their app support via complaint no 20210521t00627 on 20.05.2021, but till date no one is responding and the...
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sjjh
from Chennai, Tamil Nadu
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cherrinet installation

Dear sir,

I am from kattupakkam applied for new cherrinet connection on 23.08.2017 through your sales person. My transaction details mode - online, amt - 4537, date - 24/08/2017. Sales person promised installation within 48 hrs. Next two days no body responded. On 25th i contacted the customer care and sales person, and i got a call from cherrinet office[protected] who told installation will be done on 26.08.2017. I waited...
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Idhaya Kani
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Connection not given

Address:600013
Website:cherrinet.in

I have applied for cherrinet broadband in chennai (Knet Solutions Pvt Ltd).I Submitted CAF Form and paid Rs.2839/- in advance.I have applied connection on 8.4.2017.Initially they said connection will be given in 2 days time but 6 days gone.Called to their sales team, customer care and nodal officer but no use. Every time they say "connection will be given today without fail".Days are passed but no response from their team. Will any of their...
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