Christian Medical College — Ms office irresponsible activity

Hello sir im pregnancy check doing on rusha hospital some critical situation they advised to move on cmc branch i'm not willing to go cmc but unfortunately carono situation i'm taking treatment delivery they worst behavior doctor and nurses are not given proper guidance about my delivery june 24 to july 14 i'm staying there even no one intimate me my number change problem atlast day i'm discharge my process they are not informed same time i'm asking about my name spelling problem they told that is not big issue today saturday no ms office so u come on monday and change it but past 3 month we are visiting ms office they are not proper response and arrogant behavior overall i paid around 1.4 lakhs in my delivery but no one giving proper treatment and not solving my problem
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Christian Medical College customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2020
Christian Medical College Customer Care's response
Dear Sir,

In receipt of your consumer complaint portal we would like to reply for the said complaint.
1. In RUHSA hospital you registered the patients details as

Patient Name : Preethi
Age : 28
Patient Occcupation : House Wife
Husband Name : Manoj Kumar
Address : 586, Pernambut Road, Gudiyatham, Vellore

2. For the same patient you have registered in CMC through web online registration as

Patient Name : Prethi.J
Age : 27
Patient Occcupation : House Wife
Husband Name : Jeevanantham
Address : 586, Pernambut Road, Nellore Pettai, Gudiyatham, Vellore
Mobile NO:[protected]

3. In Both the record you have mentioned the details which did not match. You have visited MS-Office 3 to make correction in the records. Our staff explained to you to provide the valid government proof to make correction in your record. You said you will bring the residence certificate from the Village Administrative Officer as you do not have the any Government ID for the changes in your record.

4. You have stated that you have been visiting MS-office for the past 3 months which is not correct. If you provide us the valid documents such as registered Marriage Certificate or Wife Aadhaar Card (mentioning C/o. Husband Name) or residence certificate from the village administrative officer we would have made the correction in your records.

With regards,

Dr.K.Prasad Mathews
Medical Superintendent
Dec 23, 2020
Updated by preethi jeevanadham
Hi sir we are poor family my father death my mother only carrying me we can't see treatment at cmc hospital so we are going regular checkup at Rusha Trust hospital but they are told Baby water level low so doctor advice move to immediately cmc I told we can't able to pay that much amount that doctor told we are only moving you so inform to cmc hospital we give refferal letter...after i go cmc hospital admitted June 24 to August 12th I m taking treatment there finally I ask discharge they are demand to pay around 84100 and baby care treatment amount around 28000 totally paying 114000
Aug 12 evening 5o just 3 hours they demanding to pay amount only told pay this amount overall 114000 without medicine if medicine including allover we spent 130000 in single delivery there are not inform starting to end having this much cost we are begging every doctor and nurse we can't pay this much amount but there are scolding my family and my mom go to Rusha hospital asking to my help but Rusha duty male doctors are insulting my mother there are giving depression and that doctor told don't act too much do stand here get out my hospital even there treating like street dog then we are arranging and paid that but still now Dec 23 we are depressed to cmc and rusha staff behaviors

Complaint comments 

Comments

Greetings!
Thank you for the feedback.
As mentioned earlier the spelling changes in your name requires the following proof or valid documents such as registered marriage certificate or wife's Aadhaar card (mentioning C/o Husband) or residence certificate from the village administrative officer. Since you have stated that you will bring the certificate from V.A.O., it is awaited from your end. As soon as we get it we will change it. Thank you. Have a Nice Day. God Bless You.

CMC, Vellore, M.S Team

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