| Address: | 400080 | | Website: | www.cromaretail.com |
On[protected] we bought washing machine Of LG company front load 5.5 kg capacity. The said washing machine was a display piece and only piece available under 5.5 kg category.
Due to above cited reasons Chroma offered at concessional price Rs. 19000/- over MRP of Rs. 24000/-
Today on 10th when LG company person came to install the machine reported that the machine has faulty PCB. We asked him to report this matter to Chroma immediately.
We also opted for additional warranty for 2 year from Chroma over and above default 2 year company provided warranty for Rs2200 and exchange bonus Rs 1000 for our old machine.
We have receipts of the cash paid and would like to get another machine of same capacity and same make and model.
We have approached Chroma and waiting for their response.
What are our options in the above case?
Regards
Shailesh Was this information helpful? | 
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