[Resolved]  Cigna TTK Health Insurance — regarding mediclaim policy[protected] and complaint of policy maker agent (rahul)

Sir suddenly my mother having serious problem so i admitted him in max hospital vaishali sector 1 but when hospital applied for the claim approval your respected cigna ttk company rejected the claim, because doctors of max hospital taken the wrong treatment and because our neighbours uncle dropped my mother to hospital in his own car and informed wrong to doctor about the patient because neighbour uncle also did not know no more about us they only know us or patient since 7 months he gave wrong statement to the doctor that's why doctor took the wrong treatment with my mother (Patient) that's why doctor written a letter to your respected manipal cigna ttk company. Which i attached below. Due to this our respected company rejected the claim to the patient on the behalf of wrong statement of our neighbour uncle to the doctor we waited for or 48 hours tu to approve the claim by your company and we waited for inspector which were come to know the patient condition in the hospital but after that also claim was rejected, after the claim rejection. Our agent (Rahul) said to us please pay the bill in cash your cashless policy will provide you all money so to this regard we have taken the loan of 150000 on the 10% interest urgently we give the all original copies of hospital bill reports discharged summary lama but our respected agent rahul didn't take/collect the papers from bank of maharashtra. The papers with the bank manager only for 10 days. Manager also called rahul to collect the papers from the bank but he didn't collect papers for 10 days we told him that we have taken the money on the interest of 10% but he he didn't pick up our phone call and whenever he picked our call he told us any problem with him that one day he has marriage anniversary next day he have his son's birthday and for next seven days he told us that his mother is admitted in max hospital but when i reached max hospital on that day he tell us that his mother was discharged just 2 hour before i reached the hospital. Now our papers is with the agent rahul he didn't give the papers to the respected manipal cigna ttk mediclaim company and right now he is not responding to our phone call please this is my humble request to you sir or mam please please do process of our mediclaim money case back bill because second premium date is about to come 2nd emi premium 10% of the 150000 rupees is more to pay as we are not belongs to a rich family and
So we can admit my mother tu you good hospital and through your your bill money we can patient healthy living, now my mothers treatment is going on under pulmonology doctor deepak talwar in metro hospital because my mother's condition is so serious doctor deepak talwar wants to admit my mother in hospital but because of financial problem in our home we are not able to admit my mother in metro hospital sir please give some your precious time to my mothers case so he can live for long years with us because shortage of money we are incapable to admit and treat my mother in a good hospital sir please see our policy this policy number so we can receive our money through your respected mediclaim company so we can take care of our patient's (Mother) health.

I hope you will take better step for us and for our patient.
Thank you