Cinemax Complaints & Reviews

Today on 31 aug 2017 i went to buy the tickets of toilet, showcasing at 7:30 pm at cinemax, city centre mall, pandri, raipur. The attendant said that it is mandatory to take the offer with every ticket. The cost of ticket is 50/- and incl. Offer it counts up to 140/- and i need to buy 6 tickets that means 540/- overall extra cost other than ticket. I don't know why they are compelling to take the offer which i don't want.
Authorities...

Hi
This is ankita and i had gone to watch anabelle 3pm eng show today 28th aug 2017 at cinemax nagpur. I required 3 tkts. I was asked for an id which i did not carry but my other 2 friends had id. But the employee at the box office was not satisfied and asked for ids for all tickets and was extremely rude.
1. If id for all person are required why don't you mention it in the ads.
2. Booking tickets from book my show i...

This incident happened at[protected] at cinemax theatre, I bought 2 tickets and she asked for extra money, as ticket cost was Rs.100 per head, because she added food combo in it. She didn't even asked that if i wanted that combo or not. There wasn't any printed note attached to ticket for combo, just a piece of paper which you have to show at the counter to redeem your offer.
As i did not want that combo so I asked for a fair price...

This cinemax situated on 3rd floor of dev arc mall is one of the worst, unclean, unhygenic theatre in ahmedabad. I paid inr 600 for the best seats available in the theatre. It was a very bad experience. The seats were not cleans with dust all over it. It was infact not cleaned ever. It had all stain marks all over it and the same was true for all the luxurious seats...

Dear team

While entering in cinemax

Ur security guards not allowed small child food which is homemade.
My child 3 yrs old, i m not interested to buy juck food for him.

How to manage if my child hungry in theatre.
Can cinemax ready to bear expenses after any effect on small children medical expenses due to junk food???

Pleas suggest/ guide, how to manage small children...

I have purchased 2 tickets for 5.35 pm show for Baby Boss AT cinemax Raipur, City Centre Mall on 8th April 2017. I was not allowed to watch along with my pregnant wife because I did not had a ticket for my 4 year old girl. I requested ed the staff Mr. Vaid that my daughter shall not utilize the seat and only sit on my Lap but he was adamant and the discussion went on for 10 mins and wife was standing there helplessly.
The staff supervisor...

Today 16th march 2017
Show -logan hindi 2D
ShowTime-11:10am
Theatre- CineMax cinemall Vadodara
Whenever we come here to watch movie they take minimum of 30mins over the actual show time to start the movie
And when this was complained the staff and the manager were very reluctant and noncooperative in their response.
kindly take a strict action....

Pandri, Cinemax. RAIPUR CHHATTISGARH
We went to cinemax for Rangoon which was at 12 PM. When we went to the ticket counter the executive told us that the ticket is of Rs.130. Whereas in online booking it shows Rs. 50.
They told us it is mandatory to take combo pack without it we can't take ticket and watch the movie
When we convinced one of the person here Named - Lalit. He started using foul language and said it can't...

I have currently watching movie in cinmax, with my wife, son & mother.we taking popcon for my child but they not allowed this.why?it's our choice what food we eat...I am very disappointed now today onwards decided that not to watch movies in cinmax...if you not allowed outside food then this is your responsibility that food provide by food court is cheaper...10rs food for making home that you charge 150--200 which is unjustified....

I went to Cinemax Nagpur at around 10 30 AM today i.e. Saturday 27 Aug 2016. I asked for Marathi movie Kanha tickets for evening 7.20 show. A counter girl named Bhagyashree refused to give me tickets for this show saying i will have to buy them on time since there is no booking and further she is not sure if this show will be screened. I said they cannot do that and that i would prefer a complaint against the management. She made no efforts...

Background
On 12/07/2016, we myself, my wife and a kid went for movie sultan. we bought tickets for rs 150/- each as per their rate. we were carrying cookies for our kid.

Incident
They said those cookies are not allowed in theater, we asked them to provide those (same brand) cookies from their food court, they said they don't keep cookies in food court. our kid started crying as he wanted those cookies only,...

We, myself, my wife and our 3 years old kid visited cinemax, college road, nashik to watch movie sultan on 13/07/2016. bought tickets for ₹ 150/- each. we were carrying biscuits and water for our kid. at the time of entry, security personn told us that water and biscuits is not allowed from outside. then we enquired with security and food counter person that do you have biscuits in your food counter? they said no. but still they didnt allowed...

This issue is regarding the unethical practise at Raipur (chhattisgarh).
Cinamex raipur is unnecessarily selling tickets in more than the offical rate alloted to it. They are making a compulsion to anyhow take the 70/- addtional popcorn & colddrink combo.
Suppose the movie ticket price is 50/- then the customer unnecessarily has to pay 50+70 = 120/-.
Please make a note of this serious issue and take a strict action against...

I went to movietime pitampura new delhi to book myself 4 tickets o[censored]pcoming punjabi movie KAPTAAN. At first he told me that kaptaan is not going to projected there then i told him that, "i have checked it at bookmyshow and it's saying that it's gonna project here tomorrow" then he said sorry sir you are right and it's gonna projected here tomorrw and asked me my suitable timing. I told him 5:20 and accidently he booked 12:10 and told me...

I attended the show-maheshinte prathikaram- at 7.00pm on 28.02.2016, with my family. At the entrance, your checking staff told me that the food which i have brought for my baby is not permitted inside and should leave there. As it was for my baby, i requested for a special permission. The entrance staff called her supervisor and he promised me that they will deliver the food at the seat b3 and b4-after the show begins and i thanked and trusted...

Hi Team,

I'm not sure if you take feeback seriously, as this is my third email since last 2 years.

I am a resident in kalyan and a very big fan of movie who loves to watch mostly every film released on a Saturday or Sunday.

Although I am aware cinemax is really good at it's service in entertainment industry however I see a very big difference in the standards and quality provided to the masses...

Yesterday i went for Talvar movie 8 pm at Cinemax, Infinity mall, Malad west. While ticket mentions timing as 8 pm, the show started at 8.35 pm. For 35 minutes the consumers are mentally tortured and are forced to see ADVERTISEMENTS. While the multiplex mints money from various companies whose advertisement they show, consumers are not intimated about the duration of advertisement. Not everyone is interested in watching those advertisements. Government...

Dear Sir/Madam, I am writing this letter to inform you that yesterday i have visited to see movie in your cinemx multiplex ( BAHUBALI). The sitting seats were totally broken. I have complaint twice to the ticket checker regarding the setas but he tried to ignored me and in interval i have complaint to the manager regarding the same problem but he has also not given the more importance to us. He also neither provided other seats also to...

I bought chips of lays company of MRP Rs.15. But the novelty cinema, Aliganj charged Rs.20. I querried for bills then they misbehaved with me as well as with my wife who wentered to see movie jurassic world with my son in morning show today. This overcharging more than MRP is common in every cinema hall. Kindly do the needful under intimation to me please. Regards Sushil Verma [protected]...

Today havey rain in Nagpur city i plane go to see movie in in0x kameet road. Morning i seen news paper & online also 07.25 pm show. While me and my family going iNOx. today show cancelled. i sashok .we are came have rain & inox administration. Not gave satisfied answers. cancelled the show.please take necessary action inox kampti road...