[Resolved]  Cinepolis India — About ticket purchasing

Address:New Delhi, Delhi, 110092
Website:Cinepolis app

I have purchased 1 ticket of the movie 'Baahubali-the conclusion' on[protected].I have booked a ticket for date[protected] at 5:55pm. I used the Cinepolis mobile app to book the ticket. I made the payment by using the UPI as mentioned in the app. I paid 367, 18 rupees. The amount was deducted from account but the no message or Email came to me about the ticket confirmation. I haven't received any message till now about the ticket confirmation.
So, please solve this problem soon and send me the ticked confirmation message
mobile no.-[protected]
+2 photos
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Jun 6, 2017
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Cinepolis India Customer Care's response
Hi Balmiki Verma,

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com so that our team can assist you

Email ID:
Cinema Name/Adress:
Transaction ID:

Regards,
Team Cinepolis.
Verified Support
May 05, 2017
Cinepolis India Customer Care's response
Hi Balmiki Verma,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.
Complaint comments 

Comments

Staff is very rude and doesn't listen to their costomers
Cinepolis India Customer Care's response, Apr 28, 2017
Verified Support
Dear Customer (Aashi29),

Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com so that our team can assist you

Contact number.:
Email ID:
Cinema Name/Adress:
Show Time:
Movie Name:

Regards,
Team Cinepolis.
Cinepolis India Customer Care's response, May 6, 2017
Verified Support
Dear Customer (Aashi29),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.

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