Cinepolis India — AC switched off at Cinepolis Shantiniketan

Address:Cinepolis Shantiniketan at Nexus shantiniketan mall, Bangalore

I booked a movie ticket for 2 (VIP tickets) by paying a premium fees
Place Cinepolis Shantiniketan at Nexus shantiniketan mall Whitefield, Bangalore
Date of booking-18 August
Audi number 10
6.50 PM show
The air conditioning of the hall was switched off exactly at 9 pm leading to lot of suffocation and hot temperature in the cinema hall
This is not the first time this happened
This cinema hall frequently switches off Air conditioning to save costs
I have attached the ticket of the cinema hall
I need a full refund because of my poor experience

OR, I AM FILING A CONSUMER COURT CASE AGAINST YOU
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Cinepolis India customer support has been notified about the posted complaint.
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Hi Mr. Kumar,

We request you to share your concern with us via email on the following ID: [protected]@Cinepolis.com so that we can assist you in a better way.

Regards,
Team Cinepolis

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