[Resolved]  Cinepolis India — age restriction

Address:Kolkata, West Bengal, 700063

I wanted to know that i have booked tickets for annabelle creation in cinepolis lake mall. At the time of booking i did not see any age restiction message but later i saw. Now i am 16 year old, will i be able to see the movie in the theatre or i will be restricted to enter due to the age restriction? If i am restricted to enter the thetre due to age restriction then my tickets will be wasted. So pls help me
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Oct 4, 2017
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2017
Cinepolis India Customer Care's response
Hi Souptick Saha,

We wish to inform you that Annabelle Creation has received an A-rated certificate from Censor Board. Hence, it is meant for the audience of age 18 years and above only.
Thanks!

Regards,
Team Cinepolis.
Complaint comments 

Comments

I tried booking tiket for movie barely ki barfi on 30th august 2017. My account was debited. Transaction no [protected]igabxtssk1 transfer to 326 for rs 458.4.Since then i have complained thrice with no answer.

Cinepolis India Customer Care's response, Sep 6, 2017
Verified Support
Hi Neeraj Handa,

Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at support@cinepolis.com with your ticket number (11221) in the subject line so that we can get in touch with you and assist you further.

Regards,
Team Cinepolis
Cinepolis India Customer Care's response, Sep 14, 2017
Verified Support
Hi Neeraj Handa,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.

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