Cinepolis India — Amount deducted from credit card but no ticket received

nivedita_singh

from Mumbai, Maharashtra

Address:	411048
Website:	cinepolis.com

Hi,

Inspite of writing emails on your email id : [protected]@cinepolis.com, I didn't received a single response since last 3 days and hence writing here in some hope.

I was trying to book a ticket for Kung-fu-Panda movie through Cinepolis site on 02-April-2016 for 11:40 AM show and after doing a payment of 394.96 Rs, I got redirected to book a seat again without any confirmation message/email.
Money got deducted from my credit card though.

Please let me know when can I get my money refunded.

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Comments

Princy P. A Vij

from Hyderabad, Telangana

Hi,

While trying to book Jungle Book tickets ... The money got deducted but no tickets were booked... Please look in to the matter asap... The registered email add is [protected]@rediffmail.com ... The payment was done through Credit Card.