Cinepolis India — Bad behaviour

Dear sir
This mail is regarding bad service from cinepolis staff and rude behaviour
I had ordered sweet corn and pizza it was served to me 10mins before my movie got over
Also on asking refund the staff named suraj chougle and mr akhil ranjan behaved rudely with me saying that atleast the food was served to you and no money will be refunded
This is completely unacceptable behaviour and pathetic service
Please take action also i am complaining the same in customer forum
Thanks
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Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
Cinepolis India Customer Care's response
HI Pratapbpma,

Thanks for writing us. We regret the inconvenience caused to you. We would request you to share your contact number, email id and exact cinema location so we can assist you further.

Regards,
Team Cinepolis
Sep 14, 2022
Updated by Pratapbpma
Contact-[protected]
[protected]@gmail.com
Location-seawoods grand central mall cinepolis
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