[Resolved] Cinepolis India — Book baahubali tickets - money debited but no confirmation

Abhykrishnan

from Angamali, Kerala

Address:

Ernakulam, Kerala, 682017

Hi, i had booked 4 bhahubali conclusion tickets through the cinepolis application on my phone but have not got any confirmation. The money had been deducted though. Kindly take a look and let me know what is the status as the show is tonight.

Name: abhilash krishnan
Tickets: 4
Theatre: cinepolis centre square mall kochi
Date booked: 29th april
Date of show; 3rd may
Money debited: 680.72 rs
Movie: bhahubali the conclusion
Mail id: [protected]@gmail.com

I dont rem my seat numbers though. Even thought i had booked many tickets through the app, it now says you have not purchases any tickets through this yet. Kindly do the needful to reave the situation

Thanks
Abhilash krishnan

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Jun 12, 2017

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

Cinepolis India Customer Care's response Dear Customer (Abhykrishnan),

Sorry for the inconvenience. Kindly share your contact number at [protected]@cinepolis.com so that our team can assist you.

Regards,
Team Cinepolis.

Verified Support

May 12, 2017

Cinepolis India Customer Care's response Dear Customer (Abhykrishnan),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.