Cinepolis India — canceled show without any information

Address:Guna, Madhya Pradesh, 473001
Website:[email protected]

Dear sir,
It a bharat singh and today i booked a ticket in movie bhavesh josi in guna cinepolise (Somya mall) but show time cinema manegment said your show is canceled due to some reason.
That’s was wrong behave because we are interested then i booked for watching movie. So i request you pls take a serious action again cinema owner.
Booking i’d 002b94004c63, kiosk i’d. [protected]
Opal
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Hello! I just now booked two tickets for VEERE DI WEDDING in Cinepolis Lake Mall kolkata for 5:30pm show. The amount of Rs.360/- was debited from my bank account but the tickets aren’t booked. Now this is happening for the second time which is ridiculous.

Kindly help me with the refund! Attaching the debited reciept from the bank.

Cinepolis India Customer Care's response, Jun 6, 2018
Verified Support
Dear Shalini Mukherjee,

We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

Regards
Team Cinépolis

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