[Resolved] Cinepolis India — cancellation

Satyanarayana Genji

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500050

I have booked the ticket for three tickets[protected] at 4:45pm in cinepolis ccpl mall malkajgiri hyderabad mall, i want to be cancel thease tickets amount has been deducted booking no:3221830... For further details of refunding the amount please contact [protected]@yahoo.co.in. It amounts to 540 rs... Would like it if as soon as possible... To be refunded very soon..

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Sep 5, 2017

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Cinepolis India Customer Care's response Hi Satyanarayana Genji,

We regret to inform you that as per government regulations, once a ticket has been paid for, it is considered to be sold. Hence, we will not able to provide you any kind of replacement or refund in such cases.

Regards,
Team Cinepolis.

Verified Support

Aug 05, 2017

Cinepolis India Customer Care's response Hi Satyanarayana Genji,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.