Cinepolis India — Cinepolis india account debited but tickets not issued twice

Address:

560085

I had booked the 2 movie tickets through cinepolis website for the movie show on 27th Sep 2016, morning show..

My account details on the cinepolis website is registered with the email id [protected]@yahoo.com

My credit card account is debited 3 TIMES instead of once Rs.482.26 has debited 3 times, ONLY ONE SMS had come through for the issue of ticket. The first two attempts of booking the ticket was not successful.

So I need to get a refund back for Rs. 482.26 + Rs. 482.26 = Rs.964.52

Please help resolve the issue & refund my money.

NARESH
MOB:[protected]