[Resolved] Cinepolis India — Cinepolis is a big Ripoff!!

RaghavP2501

Mar 14, 2022

Address:

Whitefield Bangalore

Was watching Kashmir files on Sunday 13th Mar 2022. Me and my friend came out for a snack during interval, due to electricity the popcorn machine was not working, somehow we took 2 medium size cheese popcorn and 2 medium size sprite. I swiped my card and left hurriedly as the movie had already resumed, not aware what was the price of the things I bought. I received an SMS from my credit card to my astonishment it was ₹1420/- Lol 😂 it was double the movie tickets we bought. This is seriously hilarious. Companies are ripping off customers for cheap popcorns and soda. Seriously never buying anything inside Cinepolis ever again!!! Have already informed all my friends and family. Cinepolis is a ripoff!!! Best thing is to eat before you enter Cinepolis so that u don't have to be hungry during the movie and eat after the movie.

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Apr 24, 2022

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2022

Cinepolis India Customer Care's response Dear Raghav,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number (149977) in the subject line so that our team can assist you.

Regards,
Team Cinépolis