Cinepolis India — Cinepolis Orion East mall-Payment done but not received tickets
M
Mggiri
from Bengaluru, Karnataka
Nov 10, 2022
Nov 11, 2022
This thread was updated on Nov 11, 2022
Hi, I booked 2 tickets for Black panther 3d movie at Cinepolis Orion East mall Bengaluru for 9.10pm show for Nov 11th 2022 through the website. The amount of 582 is deducted but not received tickets. UPI Transaction ID[protected]. Need immediate refund.
The Cinepolis app also sucks and not able to complain.the contact number provided is wrong. Very bad customer service.
Was this information helpful?
No (0)
Yes (0)
Cinepolis India customer support has been notified about the posted complaint.
Thanks for writing us. Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Thanks for writing us. Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well.
Regards,
Team Cinepolis